Tandberg Data DAT 72, Руководство пользователя

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7
Troubleshooting
In this chapter:
• “ General Procedure ” on page 37
• “ Verifying USB installation for optimum performance ” on page 38
• “ Problems with cartridges ” on page 40
General Procedure
If a problem occurs, the first step is to try to establish whether the problem
lies with the cartridge, the drive, the host computer and connections, or the
way the system is being operated.
Has the system just been installed?
There could be an installation problem:
1. Check through the information in the relevant installation chapter of this
guide.
2. Check the power connectors and SCSI cabling and USB cabling.
3. Are you connected to a USB 2.0 port? Are there any other devices
attached to the same USB hub/controller? See also
“
USB Configuration Guide ” on page 43.
4. Check the environmental conditions against the specified limits.
5. Are appropriate drivers and application software installed on the host?
Are you using new cartridges or a different brand of cartridge? Have
you been using the particular cartridge for a very long time?
The problem could lie with the cartridge:
1. Check through “ Use the correct media ” on page 31.
2. Check that you are using a DDS-labeled cartridge—not a DAT cartridge.
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# August 2009