Troubleshooting
User guide
66
General print problems
Problem
Corrective action
The display remains dark
The printer is switched on, but noth-
ing happens (nothing is displayed,
no noise).
Switch off the printer and proceed as follows:
1.
Check that the power plug is correctly connected to the socket
on the printer.
2.
Check that the power plug is seated properly in the wall socket.
3.
Switch on the printer again. If the printer is now connected cor-
rectly, the printer initializes and text is shown on the display.
If these steps do not eliminate the fault:
`
Replace the power cord and repeat step 3.
`
Check that power flows at the socket e.g. using a desk lamp, if
necessary use a different socket and repeat step 3.
`
Contact your dealer if the printer cannot be powered up.
Do not attempt to dismantle the printer. You might suf-
fer an electric shock.
The display is lit, but the printer
does not print
1.
Check that the printer is Online. If the displays shows Stop,
then press the STOP/EJECT key. Try to print again.
2.
Check the connection from the printer to the computer (inter-
face cable):
`
Check that the interface cable is properly connected to the com-
puter and to the printer.
`
Check that it is the correct interface cable for your printer. Infor-
mation on the interface is located in the section
Connecting the
printer
, page 8, and in chapter
Interfaces
, page 127.
`
Check that the printer is properly adapted to the computer (con-
figured). Refer to section
Control panel
, page 17. Check the pa-
rameter set in the menu under
INTERFACES
, page 60, and if
necessary correct it.
3.
Check whether the printer is working properly. To do this, print
out a copy of the menu; see
Printing out the status page
,
page 53.
4.
Check that the top cover is closed.
5.
Check that paper is inserted and loaded. Refer to the chapter
Print media
, page 29.
STOP
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Страница 1: ...USER1 SETUP PAPER EJECT STOP USER2 5040 User Guide Flatbed Printer ...
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Страница 64: ...Menu User guide 56 Status page example ...
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Страница 98: ...Character sets User guide 90 OCR A character set ...
Страница 99: ...User guide Character sets 91 Epson character sets Italic Graphic1 ...
Страница 100: ...Character sets User guide 92 Graphic2 ...
Страница 101: ...User guide Character sets 93 IBM code pages Code page 437 Code page 850 ...
Страница 102: ...Character sets User guide 94 Code page 860 Code page 863 ...
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Страница 107: ...User guide Character sets 99 Code page USSR Gost Code page 864 ...
Страница 108: ...Character sets User guide 100 Code page 437G Code page 920 equivalent to ISO 8859 9 ...
Страница 109: ...User guide Character sets 101 Code page 858 Code page 923 equivalent to ISO 8859 15 ...
Страница 110: ...Character sets User guide 102 ISO code pages ISO 8859 2 ISO 8859 5 ...
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