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Chapter 3.
Faults and Troubleshooting
3–1
Introduction
This chapter deals with troubleshooting problems on the T6215 printer. Messages that
indicate printer faults and errors are explained and corrective action given. The few paper
handling and print quality problems that may occur are also explained. Troubleshooting
tables and diagnostic flow charts have been included.
Messages
Messages on the Control Panel Display report both normal operation and fault situations.
In
Table 3–1
we present a listing of the Display Messages that need explanation or action
on the part of the operator or repair person. Each message listing includes causes and
corrective actions where necessary.
Faults
When a fault occurs, it will cause the printer to cease operation and go Offline. The printer
alarm will sound, the
FAULT
Indicator will illuminate, and the display will report a fault
message.
In some cases it is possible to clear an error message and continue using the printer by
depressing the
CLEAR
Key. However, the quality of the print may be questionable and
collateral damage to other parts may result. If the fault message returns, perform the
required corrective action.
If a nondestructive fault occurs in the middle of printing a document, one line of text may
be lost after the error condition is corrected and the printer put back Online.
If the fault is in the control panel or interprocessor link, the fault message may
not be displayed, and the beeper and FAULT LED may not operate.
Fault Correction Procedure
Step 1.
First check the fault message on the Control Panel Display and look it up in the Fault
Message tables provided later in this chapter.
Step 2.
Perform the required corrective action. Some Fault and Error messages will automatically
clear as soon as the problem is corrected (for example, the
Platen Open
message will clear
when the Form Thickness lever is lowered to the proper thickness).
Step 3.
If a faulty piece of hardware is found, turn to
Chapter 4:
Removal/Replacement Proce-
dures
, for instructions on removal and replacement of faulty parts.
Step 4.
If any other faults appear on the display after you have corrected the original problem, go
back to Step 1 and perform required corrective actions for the new problem. Otherwise
place the printer back Online and test it during normal print operations.
Содержание T6215
Страница 1: ...T6215 Maintenance Manual...
Страница 3: ...Table of Contents Table of Contents...
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Страница 11: ...Preface Preface...
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Страница 14: ...T6215 Maintenance Manual Pref 2 Blank Page...
Страница 15: ...Chapter 1 Chapter 1 Technical Overview...
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Страница 25: ...Chapter 2 Chapter 2 Menu Operations...
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Страница 42: ...T6215 Maintenance Manual 2 16 Blank Page...
Страница 43: ...Chapter 3 Chapter 3 Faults and Troubleshooting...
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Страница 66: ...T6215 Maintenance Manual 3 22 Figure 3 2b Print Data Troubleshooting Sequence Continued...
Страница 67: ...Chapter 3 Faults and Troubleshooting 3 23 Figure 3 2c Print Data Troubleshooting Sequence Continued...
Страница 69: ...Chapter 4 Chapter 4 Removing and Replacing Components...
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Страница 109: ...Appendix A Appendix A Schematics and Parts lists...
Страница 110: ......
Страница 112: ...T6215 Maintenance Manual A 2 Notes...
Страница 113: ...A 3 Appendix A Schematics and Parts Lists Cabinet Assembly I 27 0 27 0 083674 083673 083672 1 6...
Страница 117: ...A 7 Appendix A Schematics and Parts Lists 3333E P2 Print Mechanism Assembly II...
Страница 118: ...A 8 T6215 Maintenance Manual Print Mechanism Assembly III 3333E P3...
Страница 119: ...A 9 Appendix A Schematics and Parts Lists Print Mechanism Assembly IV 3333E P4...
Страница 122: ...A 12 T6215 Maintenance Manual Hammer Bank Assy Basic Printer Assembly III 3332D P1 083567 ASSEMBLY 22 20 10 22 20 10 5...
Страница 127: ...A 17 Appendix A Schematics and Parts Lists Control Panel Circuit Board Assembly Page 2 of 2 3020 P2...
Страница 132: ...A 22 T6215 Maintenance Manual Controller Circuit Board Assembly Page 4 of 10 3000D P4...
Страница 133: ...A 23 Appendix A Schematics and Parts Lists Controller Circuit Board Assembly Page 5 of 10 3000D P5...
Страница 134: ...A 24 T6215 Maintenance Manual Controller Circuit Board Assembly Page 6 of 10 3000D P6...
Страница 135: ...A 25 Appendix A Schematics and Parts Lists Controller Circuit Board Assembly Page 7 of 10 3000D P7...
Страница 136: ...A 26 T6215 Maintenance Manual Controller Circuit Board Assembly Page 8 of 10 3000D P8...
Страница 137: ...A 27 Appendix A Schematics and Parts Lists Controller Circuit Board Assembly Page 9 of 10 3000D P9...
Страница 138: ...A 28 T6215 Maintenance Manual Controller Circuit Board Assembly Page 10 of 10 3000D P5...
Страница 140: ...A 30 T6215 Maintenance Manual Hammer Driver Circuit Board Assembly Page 1 of 5 D21 D66 C42 52 3040C P1...
Страница 141: ...A 31 Appendix A Schematics and Parts Lists Hammer Driver Circuit Board Assembly Page 2 of 5 3040C P2...
Страница 142: ...A 32 T6215 Maintenance Manual Hammer Driver Circuit Board Assembly Page 3 of 5 3040C P3...
Страница 143: ...A 33 Appendix A Schematics and Parts Lists Hammer Driver Circuit Board Assembly Page 4 of 5 3040C P4...
Страница 145: ...A 35 Appendix A Schematics and Parts Lists Power Distribution Circuit Board Assembly Page 1 of 2 3110A P1 3...
Страница 146: ...A 36 T6215 Maintenance Manual Power Distribution Circuit Board Assembly Page 2 of 2 3110A P4 PL2...
Страница 147: ...A 37 Appendix A Schematics and Parts Lists Platen Paper Sensor Circuit Board Assembly 3180B P1 PL2...
Страница 148: ...A 38 T6215 Maintenance Manual 3190B P1 2 Ribbon Sensor Circuit Board Assembly...
Страница 149: ...Appendix B Appendix B Downloading Firmware...
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Страница 152: ...T6215 Maintenance Manual B 2 Blank Page...
Страница 153: ...Supplements Supplements...
Страница 154: ......
Страница 155: ...Supp 1 Supplements Supplements Please file here any supplements you receive...
Страница 156: ...T6215 Maintenance Manual Supp 2 Notes...
Страница 157: ...Index Index...
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Страница 162: ...T6215 Maintenance Manual Index 4 Blank Page...
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