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A D D I N G I P P H O N E S T O T A L K S W I T C H

3 8

Downloading and extracting firmware files

Firmware files for supported IP phones can be found at

http://global.talkswitch.com

1. Download the firmware file required for your phone from the URL above. The files are

contained in ZIP archives.

2. Extract the firmware files into the TFTP program root directory location.

Configuring the phone to point to the firmware files

Changing the phone

Firmware Server Path

setting to the IP address of the PC with the TFTP

program and the firmware files enables the update process.

1. Note the IP address that appears on the screen of the Grandstream phone.

2. In a web browser, enter the IP address in the

Address

field.

3. Enter the password. By default this is

admin

. When the TalkSwitch unit configures the

phone, it changes the password to 23646 (which spells “admin” on the telephone keypad).
The

Grandstream Device Configuration

page appears.

4. On the

Grandstream Device Configuration

page, click

Advanced

5. In the section for

Firmware Upgrade and Provisioning

, set

Upgrade Via

TFTP

6. Set

Firmware Server Path

to the IP address of the PC running the TFTP server.

7. Scroll to the bottom of the page and click the

Update

button to save the settings.

8. On the following screen, click the

Reboot

button to apply the settings.

Содержание TS-350i

Страница 1: ...A N S W E R S W I T H I N T E L L I G E N C E TA L KSW I TCH D O CUM E NTAT I O N ADDING IP PHONES TO TALKSWITCH RELEASE 6 50 CT TS005 008104...

Страница 2: ...t prior written permission is prohibited except as allowed under the copyright laws Information in this guide is subject to change without notice and does not represent any commitment on the part of T...

Страница 3: ...TS 9133i TS 9143i and TS 480i IP phones 12 Connecting the TS 9112i TS 9133i TS 9143i and TS 480i IP phones to the network 12 Adding the extension to the TalkSwitch system 13 IP extension details area...

Страница 4: ...system configuration 32 IP extension details area 33 Configuring the system for external IP extensions 33 Configuring the router 34 Configuring the router manually 35 Connecting the Grandstream phone...

Страница 5: ...30 IP 501 IP 550 IP 601 and IP 650 Grandstream GXP2000 and GXP2020 Counterpath eyeBeam softphone Visit http global talkswitch com for information on which models are available in your region and usefu...

Страница 6: ...router configuration is required A router is a gateway between the local area network and the Internet Most routers have a firewall to block unwanted data from the Internet For voice data to reach the...

Страница 7: ...router s user name and password The browser shows a setup screen c Navigate to the screen used to set up port forwarding See your router documentation d Set up port forwarding using the information f...

Страница 8: ...ard voice traffic to the TalkSwitch system by default If required you can map different ports In this case enter the first port in the Starting RTP port box of the VoIP Settings window 4 Map port 69 T...

Страница 9: ...the optional power adapter or an 802 3af Power Over Ethernet POE source If the phone is connected to the same network as the TalkSwitch system and an extension has been configured with the phone s MA...

Страница 10: ...n select the model 9 Enter the MAC address of the phone You can select the Phone MAC Address from a list of automatically detected phones connected to your LAN To use this method i Click the Select bu...

Страница 11: ...The keys allow the user to access TalkSwitch features and to monitor and engage lines extensions and queued calls i e line appearance Note that the keys cannot be programmed if the extension has hot l...

Страница 12: ...Save Template As to save the key assignments to a template file The Save Template As window appears 2 Enter the filename of the template file and then click Save Using a key assignment template 1 To d...

Страница 13: ...a template for programming additional phones See Saving a key assignment template on page 8 Programming TS 550i function keys 1 Click Configure Keys This button is enabled if the IP Extension Details...

Страница 14: ...ssignment template on page 8 Programming the TalkSwitch TS 350i TS 450i or TS 550i IP phone as an external IP extension If you are setting up an external IP extension you must ensure there is a commun...

Страница 15: ...t successfully registered and configured perform the following steps On the phone 1 button TS 350i button TS 450i TS 550i 2 Press 6 to enter the default all settings menu 3 Press the Yes softkey to de...

Страница 16: ...ter or an 802 3af Power Over Ethernet POE source TS 9133i TS 9143i or TS 480i If the phone is connected to the same network as the TalkSwitch system and an extension has been configured with the phone...

Страница 17: ...ays the date time extension number and number of voicemails if any The phone is available for use but you can configure additional features with the TalkSwitch Management software Adding the extension...

Страница 18: ...alkSwitch as the Phone type and then select the model 9 Enter the MAC address of the phone You can select the Phone MAC Address from a list of automatically detected phones connected to your LAN To us...

Страница 19: ...9143i or TS 480i IP phone to the LAN and used it to select an extension number the IP Extension Details area for that extension will be complete If necessary perform the following steps 1 Set the Loca...

Страница 20: ...il Do Not Disturb DND Park Unpark Call Pickup any or specific extension Intercom Page or Overhead Page For further details click the Help icon in the IP Extension Details area 3 Optionally you can app...

Страница 21: ...ork Settings menu then press Enter or Show On the TS 9143i navigate to the Admin menu then press Enter 3 Enter the password By default this is 22222 When the TalkSwitch unit configures the phone it ch...

Страница 22: ...On the TS 9143i phone 1 Press the Options key 2 Use the cursor keys to navigate to the Admin menu then press Enter 3 Enter the password By default this is 22222 When the TalkSwitch unit configures the...

Страница 23: ...e office or outside the office i e as an external IP extension Before configuring a phone ensure that no handsets registered with the associated base are being used If a handset is on a call the call...

Страница 24: ...tected phones connected to your LAN To use this method i Click the Select button A MAC Selection window appears and lists TalkSwitch IP phones of the selected type ii Select the MAC address of the IP...

Страница 25: ...m will automatically configure each handset Programming the TalkSwitch TS 850i or TS 860i IP phone as an external IP extension If you are setting up an external IP extension you must ensure there is a...

Страница 26: ...the programmable keys Click the Local Extension Fax Help icons for instructions on configuring direct line access hunt group permissions Caller ID settings VoIP only call handling and voicemail For p...

Страница 27: ...is ringing and show an on hook icon when the extension is available The extension call ID is also be displayed Queue appearance Select a local extension as the resource The corresponding button or sof...

Страница 28: ...phone by pressing 84 dialing the extension then pressing or the Dial key or softkey Overhead page Do not select a resource Press the button or softkey to connect to an attached external PA system Ligh...

Страница 29: ...button The Add User Extension window appears 4 Set the Extension type to IP Extension 5 In a multi unit system select the TalkSwitch unit the extension will be associated with This unit will hold the...

Страница 30: ...nit over the internet A VoIP enabled TalkSwitch unit is required 2 If you are setting up an external IP extension select the Time Zone of the IP phone 3 Choose File Save The system will create a confi...

Страница 31: ...u are setting up external IP extensions a TalkSwitch VoIP network or a VoIP service that doesn t handle port forwarding port forwarding is required If port forwarding is required and your router suppo...

Страница 32: ...rding See your router documentation 2 Map port 5060 Type UDP to the TalkSwitch unit acting as local proxy Port 5060 is the default port for forwarding SIP signaling data to the TalkSwitch system If re...

Страница 33: ...on of the Polycom phone with TalkSwitch On the phone 1 Press the Menu key and select Settings Advanced 2 Enter the password and then press the Enter key By default this is 456 When the TalkSwitch unit...

Страница 34: ...FTP Root Downloading and extracting firmware files Firmware files for supported IP phones can be found at http global talkswitch com 1 Download the firmware file required for your phone from the URL a...

Страница 35: ...ware is updated reconfigure the phone according to Programming the Polycom IP phone on page 29 Note that some errors will occur for files not found These are expected and can be ignored For more infor...

Страница 36: ...3 Click the Add button The Add User Extension window appears 4 Set the Extension type to IP Extension 5 In a multi unit system select the TalkSwitch unit the extension will be associated with This uni...

Страница 37: ...e the office and is connected to the TalkSwitch unit over the internet A VoIP enabled TalkSwitch unit is required 2 If you are setting up an external IP extension select the Time Zone of the IP phone...

Страница 38: ...id Internet data will use the ports to go through the firewall to the TalkSwitch units If you are setting up external IP extensions a TalkSwitch VoIP network or a VoIP service that doesn t handle port...

Страница 39: ...gure the router manually 1 Open the router configuration and navigate to the screen used to set up port forwarding See your router documentation 2 Map port 5060 Type UDP to the TalkSwitch unit acting...

Страница 40: ...ress the round key surrounded by four arrow keys to access the menu b Select Status and press the round key again c Scroll down until you see Prog d Compare Prog to the required firmware version If th...

Страница 41: ...er 2 of the TalkSwitch User Guide for instructions on configuring direct line access hunt group permissions Caller ID settings VoIP only call handling and voicemail Updating the Grandstream firmware T...

Страница 42: ...the update process 1 Note the IP address that appears on the screen of the Grandstream phone 2 In a web browser enter the IP address in the Address field 3 Enter the password By default this is admin...

Страница 43: ...it system select the TalkSwitch unit the extension will be associated with This unit will hold the voicemail for the extension Click Next 6 Enter the user s First Name and Last Name The names are used...

Страница 44: ...eate a configuration file that the phone will download when the phone is restarted Configuring the system for external IP extensions If you are setting up an external IP extension 1 Ensure your TalkSw...

Страница 45: ...uPNP is enabled The TalkSwitch system will use uPNP to automatically set up port forwarding and the Automatic uPNP Enabled link will appear No router configuration is required If port forwarding is r...

Страница 46: ...red you can map a different port In this case enter the port in the SIP signalling port box of the VoIP Settings window 3 Map the following ports Type UDP to the TalkSwitch units These RTP ports forwa...

Страница 47: ...the eyeBeam software The SIP Accounts window appears 2 Click the Add button The Properties of Account1 window appears 3 Enter the User Details in the Account tab a Set the Display Name to the name for...

Страница 48: ...ail field c Enter voicemail number in the Number for sending calls to voicemail field 6 Click OK to save settings and close the Properties of Account1 window 7 Click Close to close the SIP Accounts wi...

Страница 49: ...ongly recommend you use only the IP phones supported by TalkSwitch If you connect an unsupported IP phone select Other as the Manufacturer As TalkSwitch cannot enable features or customizations of the...

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