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E V E R Y   C A L L   C O U N T S

1 9

USING YOUR TS-350i PHONE WITH TALKSWITCH

Accessing Features

Note:

 If Direct Line Access is enabled, you will automatically access an outside line. 

If you’re not using the programmed key for intercom calls or indicated (

††

features, you will first need to dial 

**

.

Access an outside line

Dial hunt group 

9

 or 

81

88 

(Americas, UK), dial 

0

 or 

81

88

 (other countries). No hunt 

group is required if Direct Line Access is enabled for this extension.

Do not disturb

Press the 

 softkey to toggle on/off.

Pick up — Any ringing extension

††

Press the programmed 

Pickup

 key, or dial 

*9

 + 

#

.

Pick up — Specific extension

††

Press the programmed key associated with the extension ringing or dial 

*7

 + ext 

#

.

Place a caller on hold

Press the 

 button.

Retrieve a caller on hold

Press the 

 button or press the flashing key associated with the call on hold.

Answer queued call

††

Press the flashing key associated with the call in the queue. Otherwise, dial 

7

 + 

Dial

softkey to retrieve the next caller in your queue. 

Answer call waiting

Press the 

Answer

 softkey or press the flashing line appearance key.

Screened transfer

Press the 

  extension (or outside number) + 

#

. To complete the transfer, 

press the 

Transfer

 softkey or hang up. To cancel transfer, press the 

EndCall

 softkey and 

then the 

Resume

 softkey to connect to the caller on hold.

Blind transfer

Press the 

  extension (or outside number) + 

Dial

 softkey, then hang up.

Voicemail transfer

Press the 

  

*

 + ext 

Dial

 softkey, then hang up.

Содержание TS-350i

Страница 1: ...A N S W E R S W I T H I N T E L L I G E N C E T A L K S W I T C H S T A R T G U I D E TALKSWITCH TS 350i TELEPHONE CT TP005 013501...

Страница 2: ...se 7 PERSONALIZING YOUR PHONE 8 Entering Values with the Dial Pad and Softkeys 8 Setting a Hunt Group as an Access Code Prefix 8 Phone Settings 9 LCD Contrast 9 Ring Settings 9 Disable Ringer 11 Heads...

Страница 3: ...ing the TalkSwitch IP Phone Update Utility 21 TROUBLESHOOTING 22 REGULATORY AND SAFETY NOTICES 23 Radio Frequency Emissions 23 FCC Compliance Statement 23 Canadian Compliance Statement 23 European Uni...

Страница 4: ...ters Requirements SIP based phone system such as the TalkSwitch series of phone systems or alternate VoIP service provider Ethernet or fast Ethernet network for connection 10 100 Mbps Power Source For...

Страница 5: ...programmable DND Do Not Disturb Use to toggle on off the DND feature of the phone system Headset Toggles the headset on and off hook Volume control Use to adjust ring headset handset and speaker volum...

Страница 6: ...ntext sensitive softkeys located just below the LCD Below is a list of icons and their meaning LAN or Network connection icon indicates the status of the LAN connection to the IP phone If the icon is...

Страница 7: ...old seperately The handset connects to the base with the coiled handset cord Figure 2 IP Phone Connections Wiring Chart 1 LAN Connect the IP phone LAN port to the LAN wall jack with the provided Ether...

Страница 8: ...vided stand in one of two positions 30 or 55 To attach the stand 1 Choose the desired angle for the phone 2 Align the tabs on the stand with the notches in the base of the phone 3 Push the stand upwar...

Страница 9: ...o 2 screws not included leaving about 2 5 mm exposed Attach all wiring to the phone Slide the phone over the screws and ensure the phone is secure Note it may be necessary to remove the phone and tigh...

Страница 10: ...f the phone 2 Before or after deploying the phone power up the phone and press the button then go to 3 Phone Settings 3 Go to 7 Firmware Update and press the Select softkey 4 From the Firmware Update...

Страница 11: ...aracters To enter characters with the dial pad use the digit with the desired character Press the same digit repeatedly until the desired character appears in the LCD After entering a character pause...

Страница 12: ...key and press the Select softkey Press the Down softkey to decrease the contrast or press the Up softkey to increase the contrast To configure another parameter press the Back softkey to continue or p...

Страница 13: ...n Press the digit or move the cursor to 3 Phone Settings using the Down softkey and press the Select softkey Press the digit or move the cursor to 2 Ring Settings using the Down softkey and press the...

Страница 14: ...vides no delay the ring signal is immediate Press the OK softkey to save the delayed ring setting To configure another parameter press the Back softkey to continue or press the button to exit the conf...

Страница 15: ...Call Pickup any or specific extension Intercom Page and Overhead Page These keys are configured via the TalkSwitch management software except for setting a key for Speed Dial use This can be programm...

Страница 16: ...e is pressed To enable disable the Key Tone Press the button Press or move the cursor to 3 Phone Settings using the Down softkey and press the Select softkey Press or move the cursor to 10 Key Tone us...

Страница 17: ...ontacts The Phone Book menu is accessed through the LCD menu or when assigned a Phone Book program key In the Phone Book menu records may be added edited deleted searched or dialed The phone number in...

Страница 18: ...he phone returns to the Phone Book list Editing a Record To edit a Phone Book record Press the button Press or move the cursor to 5 Directory using the Down softkey and press the Select softkey Press...

Страница 19: ...e returns to the Phone Book list Deleting a Phone Book Record To delete a Phone Book record Press the button Press or move the cursor to 5 Directory using the Down softkey and press the Select softkey...

Страница 20: ...s softkey to confirm deletion of all contacts Searching the Phone Book To search for a contact using either name or number Press the button Press or move the cursor to 5 Directory using the Down softk...

Страница 21: ...to 5 Directory using the Down softkey and press the Select softkey Press or move the cursor to 1 Phone Book using the Down softkey and press the Select softkey Select a contact to dial using the Down...

Страница 22: ...associated with the extension ringing or dial 7 extension Place a caller on hold Press the button Retrieve a caller on hold Press the button or press the flashing key associated with the call on hold...

Страница 23: ...the programmed Intercom key extension Dial softkey Otherwise dial 84 extension PA overhead paging Press the programmed Overhead Paging key or dial 0 Attach account code to last call At dial tone dial...

Страница 24: ...be required once the update is complete Clear the current entry and enter tsphones talkswitch com Once changed the phone will request a reboot Select Yes After the Update Press the button Press 3 to...

Страница 25: ...en save and reboot the phone 2 Ensure the phone type 350i 550i is the same as the model you have 3 Ensure the TFTP IP address is correct To verify see the Firmware Update section 4 Check network conne...

Страница 26: ...that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off a...

Страница 27: ...with IEC for Electrical Equipment IECEE Safety of Information Technology Equipment CAN CSA C22 2 No 60950 1 UL 60950 1 E 911 and use of the TS 350i with Multi Line Telephone Systems Please note the u...

Страница 28: ...f any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes...

Страница 29: ...bited except as allowed under the copyright laws Information in this start guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch No part of this sta...

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