E V E R Y C A L L C O U N T S
7
Provisioning the TS-350i
For instructions on programming TalkSwitch for phone support, go to
Start > Programs >
TalkSwitch 6.12 > Documentation > IP Phone Guides > Adding IP Phones to
TalkSwitch
.
For internal use
The TS-350i phone supports ‘plug and play’ installation employing the automated
provisioning process for discovering TalkSwitch phone systems. Once connected to the
LAN, the IP phone retrieves IP settings from the local DHCP server. After discovering the
TalkSwitch system on the LAN, the phone downloads the configuration and registers with
TalkSwitch. If the extension was pre-configured via the TalkSwitch management software,
then the phone display should show the extension number and name. If not yet configured
in the TalkSwitch system, then the MAC address of the phone will be visible as an choice
for that model of phone in the Local Extensions section of the configuration.
For external use
When connecting your IP phone at a remote location for external use, please perform the
following steps:
1. Pre-configure the extension in the TalkSwitch management software and include the
MAC address of the phone.
2. Before or after deploying the phone, power up the phone and press the
button,
then go to
3. Phone Settings
.
3. Go to
7. Firmware Update
and press the
Select
softkey.
4. From the
Firmware Update
menu, select
2. TFTP Server Address
.
5. Enter the WAN (External) IP address or URL/FQDN of your TalkSwitch location.
Check the IP Configuration section of the TalkSwitch management software. Press the
OK
softkey.
6. Press the
button to exit the configuration then press the
Yes
softkey to reboot
the phone. It then connects to the TalkSwitch system and updates its configuration.
Note:
If the top 2 flexible keys continue to flash red/yellow after 30 seconds, the phone is
not registered with the phone system.
If you encounter problems, please ensure the appropriate ports are forwarded from the
router to the TalkSwitch unit acting as the proxy at that location; for more information,
see the
TalkSwitch User Guide
. There should be no need to make any adjustments to the
firewall at the IP phone’s location.
If you are connecting to the phone via the web interface, the login is:
admin
and the
password is
23646
. The same password is used to unlock the phone configuration parameters.
Should you require configuration of the IP phone for use with other devices or information
on the web interface, please refer to the
TalkSwitch TS-350i User Guide
.
