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To load a pre-recorded Auto Attendant greeting

You can load a professionally pre-recorded

greeting to TalkSwitch by following these

steps:

1. Click on 

Load Auto Attendant

.

2. An information box opens asking

whether or not to continue. Click 

Yes

and follow the instructions. The file must

be an 8khz, 8-bit, mono, µ-law .wav file.

A sample greeting (Auto Attendant

Sample.wav) is provided in your

TalkSwitch folder. 

Record an Auto Attendant greeting

To record an Auto Attendant greeting for Auto Attendant 1:

1. Pick up any telephone connected to the TalkSwitch. You should hear a dial tone.

2. Press then 

3. Follow the prompts to record your message. When your greeting is complete, 

press 

to end the recording.

Set up and record voicemail

To set a password, record a personal greeting, and record your name for the company

directory:

1. Pick up any telephone connected to TalkSwitch. You should hear a dial tone.

2. Dial 

and your mailbox number. Your mailbox number is equivalent to your

extension number. 

3. Follow the prompts to set a password, record a personal greeting, and record your

name for the company directory.

For complete details, refer to Quick Guide 

Configuring Auto Attendants

, and/or

TalkSwitch User Guide

.

NOTE:

Failure to Record an Auto Attendant will cause your office phone to answer with

no message. The caller will hear ‘dead air’ and will assume that they are not connected,

causing them the hang up the phone.

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W W W.T A L K S W I T C H . C O M

8

C O N F I G U R I N G F A X D E T E C T I O N

About TalkSwitch

TalkSwitch® is dedicated to providing small
and multi-location businesses with innovative
telecommunications solutions. Since 1990,
TalkSwitch has delivered rich features, high
functionality and unbeatable value. Ideal for
businesses with up to 32 telephone users per
office, TalkSwitch systems provide users with
options to connect to both the traditional 
telephone network (PSTN) and Voice over IP
(VoIP) networks. TalkSwitch is headquartered
in Ottawa, Canada. For more information, visit
us at

www.talkswitch.com

, or call us toll free

in North America at 1.888.332.9322. In all
other markets call +1.613.725.2980.

© TalkSwitch 2006

We trust that

Quick Guide

has been useful. If you have any further questions, please

contact your authorized TalkSwitch reseller. If you purchased directly from TalkSwitch,
visit

www.talkswitch.com/support

or call 

1.866.393.9960

(North America).

We welcome your feedback, comments and suggestions. Please e-mail us at

[email protected]

or write us at

TalkSwitch, 1545 Carling Avenue, Suite 510,

Ottawa, ON  Canada K1Z 8P9

.

Содержание TALKSWITCH 24-CA

Страница 1: ...A N S W E R S W I T H I N T E L L I G E N C E T A L K S W I T C H Q U I C K G U I D E CONFIGURING FAX DETECTION CT TS005 501401 Use with TalkSwitch 24 CA TalkSwitch 48 CA TalkSwitch 48 CVA ...

Страница 2: ...G Distinctive ring is a service provided by your phone company where a second phone number is added to the same physical telephone line A call to either telephone number will ring the same line each having a different ringing pattern on your phones Here s how the TalkSwitch can handle incoming calls Advantages Does not require a 2nd physical line for faxes More telephone lines can be added as you ...

Страница 3: ...re noisy the auto attendant may have difficulty detecting the incoming CNG tone and therefore not route the call to the fax machine Which Option Do You Prefer Option Complete This Step Only Option 1 Dedicated Fax Line Step 2 Option 2 Distinctive Ring Step 3 Option 3 Auto Detection via Auto Attendant Step 5 DEDICATED FAX LINE Connect the fax machine directly to the incoming fax line The remaining i...

Страница 4: ...n Telephone Lines See Arrows 2 1 Choose the Line number for the incoming fax Activate the Line Enter the Line telephone number This is the number people use to call your office Enter the distinctive ring number on this line This is the number people will call to get your fax machine STEP C STEP B STEP A Choose System Information and then Fax Information See Arrows 2 1 Enter the Distinctive Ring nu...

Страница 5: ...lkSwitch You may wish to add the following telephone equipment It is not necessary to add all these devices or lines WWW TALKSWITCH COM 4 C O N F I G U R I N G F A X D E T E C T I O N Incoming Telephone Line with Distinctive Ring Fax Machine Connected to Extension 118 Incoming Telephone Line with Distinctive Ring Fax Machine Connected to Extension 113 TalkSwitch 24 CA fax connections TalkSwitch 48...

Страница 6: ...res the incoming fax line The default configuration assumes that the fax machine is attached to extension 118 TalkSwitch 24 CA users should connect to extension 113 Adjust these values to match the extensions you will plug your fax into WWW TALKSWITCH COM 5 C O N F I G U R I N G F A X D E T E C T I O N STEP A Choose Call Handling and then Auto Attendant See Arrows STEP E STEP C 2 1 Follow these se...

Страница 7: ...he data exchange to the TalkSwitch unit and should take only a few seconds to complete WWW TALKSWITCH COM 6 C O N F I G U R I N G F A X D E T E C T I O N STEP E STEP D STEP C STEP B STEP A Choose Call Handling and then Telephone Lines See Arrows 2 1 Choose Line 1 Each line will be configured in succession Select Mode 1 Different Mode Scheduling can be configured later Choose to Play Auto Attendant...

Страница 8: ...tendant say The following is an example of a typical Auto Attendant greeting Welcome to the ABC company If you know your party s three digit extension you may dial it now To reach reception press 0 or stay on the line WWW TALKSWITCH COM 7 C O N F I G U R I N G F A X D E T E C T I O N Incoming Telephone Line Fax Machine Connected to Extension 118 Incoming Telephone Line Fax Machine Connected to Ext...

Страница 9: ...dants and or TalkSwitch User Guide NOTE Failure to Record an Auto Attendant will cause your office phone to answer with no message The caller will hear dead air and will assume that they are not connected causing them the hang up the phone 1 4 WWW TALKSWITCH COM 8 C O N F I G U R I N G F A X D E T E C T I O N About TalkSwitch TalkSwitch is dedicated to providing small and multi location businesses...

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