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T A L K S W I T C H   S T A R T   G U I D E

Set certain extensions to ring or direct calls to voicemail

Option 1 

To have certain extensions ring without playing an 
auto attendant, select 

Ring extensions only

Click the 

checkboxes next to the extensions to ring.

Note:

 you can adjust the ring sequence by clicking 

Adjust Sequence.

Option 2 

To have certain extensions ring for a time before the 
auto attendant is played, select 

Play auto attendant

Select the auto attendant number (for example, 1), 

select the number of rings (for example, 

after 3 rings

), 

and select the extensions to ring from the list (by 
default they are all selected).

Note:

 you can adjust the ring sequence by clicking 

 

Adjust Sequence.

Option 3 

To have all incoming calls directed to voicemail, select 

Go to voice mailbox

, select the mailbox number (for 

example, 111), and the number of rings (for example, 

after 3 rings

). 

Repeat the process described in the options above for 
each additional line.

If you have a system with multiple TalkSwitch units, 
click on each tab (

TalkSwitch 1

TalkSwitch 2

, etc.) to 

configure options for incoming calls on all TalkSwitch 
units in a network. 

Option 1

Option 2

Option 3

Содержание switch

Страница 1: ...A N S W E R S W I T H I N T E L L I G E N C E TALKSWITCH DOCUMENTATION START GUIDE RELEASE 4 10 CT TS005 002503...

Страница 2: ...the TalkSwitch User Guide after completing the steps in this guide For information on setting up a TalkSwitch system to use Voice over IP VoIP refer to the TalkSwitch VoIP Network Configuration Guide...

Страница 3: ...stem requirements Windows Vista 32 bit XP 2000 operating system 120 MB free hard disk space 256 MB RAM 800x600 video resolution Network equipment If your system includes multiple TalkSwitch units you...

Страница 4: ...M drive 3 The Install main window will appear within 20 seconds Click INSTALL and follow the instructions If the installation program does not automatically start for example if Autorun is disabled on...

Страница 5: ...one end of the provided RJ 45 Ethernet cable to the LAN port at the back of the TalkSwitch unit and the other end directly to your Ethernet switch Ensure your computer is connected to the same switch...

Страница 6: ...ogress bar appears while TalkSwitch transfers information to the PC When complete the TalkSwitch configuration software will launch If software was unable to detect your TalkSwitch automatically a dia...

Страница 7: ...re 3 From the drop down lists next to If the caller selects 0 9 in certain countries then select go to local ext and then 114 We recommend assigning extension 114 to your office receptionist or person...

Страница 8: ...onfiguration window 2 From the list of telephone lines click Line 1 to configure incoming line number 1 3 From the drop down list next to On an incoming call during mode select Mode 1 Modes represent...

Страница 9: ...for example 1 select the number of rings for example after 3 rings and select the extensions to ring from the list by default they are all selected Note you can adjust the ring sequence by clicking A...

Страница 10: ...commend using surge protection equipment on all external telephone and power lines connected to a TalkSwitch system Single line connection 1 incoming phone line per wall phone jack Use the RJ 11 telep...

Страница 11: ...witch unit using the same method Note It is important that dual phone lines are connected to the L1 L2 and L3 L4 jacks otherwise TalkSwitch will not recognize these lines as two separate lines Connect...

Страница 12: ...o the music jack of the TalkSwitch unit If you have a system with multiple TalkSwitch units you will need to provide audio to the music jacks of each unit Option 2 Internal Music File TalkSwitch can p...

Страница 13: ...ng whether or not to continue Click Yes and follow the instructions The file must be an 8khz 8 bit mono law wav file A sample greeting auto attendant sample wav is provided in your TalkSwitch folder R...

Страница 14: ...closures are not designed for stacking We recommend wall mounting the units in a horizontal row to maximize airflow prevent overheating Power up all TalkSwitch units 1 Connect the provided AC adapters...

Страница 15: ...unique ID number to each unit on the network After successfully changing each unit ID to a unique number each unit can be identified by the network More importantly each local extension remote extensi...

Страница 16: ...93 to TalkSwitch to enable remote configuration For details on port mapping visit http www portforward com routers htm What next To add remote extensions e g cell phone or remote location or take adva...

Страница 17: ...itch 2007 All Rights Reserved CT TS005 002503 March 2007 TalkSwitch is a division of Centrepoint Technologies Inc TalkSwitch and the TalkSwitch logo are registered trademarks of Centrepoint Technologi...

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