Talkswitch CT.TS005.002501 Скачать руководство пользователя страница 1 | Manualshive

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A N S W E R S

W I T H I N T E L L I G E N C E

®

TA L K S W I T C H D O C U M E N TAT I O N

START GUIDE

RELEASE 4.0

C T.T S 0 0 5 . 0 0 2 5 0 1

U s e w i t h :

T a l k S w i t c h C A , C V A

a n d V S m o d e l s

F o r u s e i n

N o r t h A m e r i c a

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Содержание CT.TS005.002501

Страница 1: ...A N S W E R S W I T H I N T E L L I G E N C E TALKSWITCH DOCUMENTATION START GUIDE RELEASE 4 0 CT TS005 002501 Use with TalkSwitch CA CVA and VS models For use in Nor th America ...

Страница 2: ... the TalkSwitch User Guide after completing the steps in this guide For information on setting up a TalkSwitch system to use Voice over IP VoIP refer to the TalkSwitch VoIP Network Configuration Guide Troubleshooting The TalkSwitch system and the configuration software are designed for ease of use However if you encounter difficulties with the installation or configuration of your TalkSwitch Consu...

Страница 3: ...ing system 100 MB free hard disk space 256 MB RAM 800x600 video resolution Network equipment If your system includes multiple TalkSwitch units you will need an Ethernet switch If you plan on using VoIP or configuring your system remotely you will need an Ethernet switch or router with an integrated switch and a broadband Internet connection Check your premises telephone wiring TalkSwitch usually d...

Страница 4: ...drive 3 The Install main window will appear within 20 seconds Click INSTALL and follow the instructions If the installation program does not automatically start for example if Autorun is disabled on your PC 1 From the desktop double click the My Computer icon 2 Double click on the CD drive labeled TalkSwitch 3 Double click on startscreen exe located in the start folder 4 Click Install and follow t...

Страница 5: ...vided RJ 45 Ethernet cable to the LAN port at the back of the TalkSwitch unit and the other end directly to your Ethernet switch Ensure your computer is connected to the same switch Connect using USB Using a USB A to B cable connect the B end to the USB port at the back of TalkSwitch and the A end to the USB port of your PC Power up TalkSwitch 1 Connect the provided AC adapter to the Power port at...

Страница 6: ...rogress bar appears on the screen showing the connection to TalkSwitch in progress When the bar disappears the TalkSwitch System Configuration window will appear If software was unable to detect your TalkSwitch automatically a dialog box opens requesting you to select the connection type LAN connection From the Connection Type menu select Ethernet and click Connect USB connection From the Connecti...

Страница 7: ...xt to If the caller selects 0 then select go to local ext and then 114 We recommend assigning extension 114 to your office receptionist or person assigned to answer general calls extension 114 is designed to continue operating in the event of a power failure If your office has other directory options for example dial 1 for sales you can set these now 4 For callers that do not have a touchtone phon...

Страница 8: ... System Configuration window 2 From the list of telephone lines click Line 1 to configure incoming line number 1 3 From the drop down list next to On an incoming call during mode select Mode 1 Modes represent different operating schedules such as standard business operating hours or non standard weekends and evenings Additional modes can be configured later 4 From the drop down lists select Play a...

Страница 9: ...to attendant number for example 1 select the number of rings for example after 3 rings and select the extensions to ring from the list by default they are all selected Note you can adjust the ring sequence by clicking Adjust Sequence Option 3 To have all incoming calls directed to voicemail select Go to voice mailbox select the mailbox number for example 111 and the number of rings for example aft...

Страница 10: ...kSwitch We recommend using surge protection equipment on all external telephone and power lines connected to a TalkSwitch system Single line connection 1 incoming phone line per wall phone jack Use the RJ 11 telephone cables provided to connect external phone lines to TalkSwitch These cables have a two wire connector for connection to a single line wall jack 1 Connect one end of the provided RJ 11...

Страница 11: ...nit using the same method Note It is important that dual phone lines are connected to the L1 L2 and L3 L4 jacks otherwise TalkSwitch will not recognize these lines as two separate lines Connect telephones and fax machines to TalkSwitch For TalkSwitch units with 4 extension ports connect the telephone cables from your phones to the E1 through E4 jacks of the TalkSwitch unit consecutively If you hav...

Страница 12: ...to the music jack of the TalkSwitch unit If you have a system with multiple TalkSwitch units you will need to provide audio to the music jacks of each unit B Internal Music File TalkSwitch can play a digital audio file wav format For complete details refer to the TalkSwitch User Guide Connect to a Public Address PA System optional To make announcements over a Public Address PA system from a TalkSw...

Страница 13: ...k Yes and follow the instructions The file must be an 8khz 8 bit mono µ law wav file A sample greeting auto attendant sample wav is provided in your TalkSwitch folder Record an auto attendant greeting To record an auto attendant greeting for Auto Attendant 1 1 Pick up any telephone connected to the TalkSwitch You should hear a dial tone 2 Press then 3 Follow the prompts to record your message When...

Страница 14: ... are not designed for stacking We recommend wall mounting units in a horizontal row to maximize airflow and keep the units from overheating Power up all TalkSwitch units 1 Connect the provided AC adapters to the Power ports of each TalkSwitch unit and plug each adapter into an available power outlet 2 Turn the TalkSwitch units on by pressing the Power button on the front of each unit For further d...

Страница 15: ...tional TalkSwitch unit assigning a unique ID number to each unit on the network After successfully changing each unit ID to a unique number each unit can be identified by the network More importantly each local extension remote extension and voice mailbox will have a unique number wherein the second digit in the three digit identifier becomes the unit ID number See the table below Configuring the ...

Страница 16: ...393 to TalkSwitch to enable remote configuration for details on port mapping visit http www portforward com routers htm What next To add remote extensions e g cell phone or remote location or take advantage of other TalkSwitch features refer to the TalkSwitch User Guide To configure your TalkSwitch 48 CVA or upgraded 48 CA system to use VoIP refer to the TalkSwitch VoIP Network Configuration Guide...

Страница 17: ...TalkSwitch Copyright 2006 All Rights Reserved CT TS005 002501 November 2006 TalkSwitch is a division of Centrepoint Technologies Inc ...

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