28
Before Requesting Repairs
If the following problems arise, conduct the checks outlined before requesting repairs.
Symptom
Check this
Solution
Water does not come out.
The water temperature
is low.
The chair does not slide.
The chair does not lock.
Is the water stop faucet of the
pipe open?
Is the temperature setup of the
hot-water supply equipment proper?
The water drains poorly
from the drain outlet.
Sounds are generated
when hot water is supplied.
Is hair clogging the hair catcher?
Do the sounds vary when the hot
water amount is adjusted with the
stop water knob?
Is the lock lever set in the locked
position?
Is the lock lever set in the released
position?
Is the stink trap clogged?
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Sounds are generated
from inside the product
main unit when water is
discharged.
Does the sound level decrease
when the tap is rotated
to reduce the hot water amount?
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Is the temperature setup of the
thermostatic control knob proper?
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If the product does not operate properly after checking and repairing the above points, stop using the product immediately.
Consumable Supplies
The following parts are "consumable supplies" and wear, degradation, changes in external appearance and
damage are expected.
Please note that repair or replacement of these parts is not covered by warranty, and a fee will be required.
(* The level and period of wear, degradation or damage may differ depending on the environment and
conditions that the customer uses this product in.)
Inspections or replacement of parts will be required if there is extensive wear, degradation or damage.
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Feed the water by adjusting the hot
water amount. (See page 17.)
Open the water stop faucet.
(See pages 25 and 26.)
Adjust the temperature setup of the
hot-water supply equipment to the
proper temperature.
Adjust the temperature setup of the
thermostatic control knob to the proper
temperature. (See page 18.)
Remove the hair clogging the hair
catcher. (See page 21.)
Remove the dirt clogging the stink trap.
(See page 25.)
Feed the water by adjusting the hot
water amount. (See page 17.)
Release the lock lever. (See page 12.)
Lift the lock lever to the locked position.
(See page 13.)
Consumable Parts
(The following parts are not covered by the warranty; the cost of replacement is your responsibility.)
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Neck cushion
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Drain cap
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Shower hose
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Hair catcher
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Shower head
Furthermore, scratches, contamination, deterioration, and discolouration of the exterior parts below are not be
covered by the warranty.
- Covers, frames, and basin;
- Upholstered parts (backrest, seat, armrest and leg rest);
- Knobs (tap, thermostatic control knob, etc.); and
- Other parts (floor step, armrest pad, lumbar section, etc.).