23
Before Requesting Repairs
If the following problems arise, conduct the checks outlined before requesting repairs.
Symptom
Check this
Solution
Ɣ Water does not come out.
Ɣ The water temperature
is low.
Is the water stop faucet of the
pipe open?
Is the temperature setup of the
hot-water supply equipment proper?
Ɣ The water drains poorly
from the drain outlet.
Ɣ Sounds are generated
when hot water is supplied.
Is hair clogging the hair catcher?
Do the sounds vary when the hot
water amount is adjusted with the
stop water knob?
Is the stink trap clogged?
Ɣ Sounds are generated
from inside the product
main unit when water is
discharged.
Does the sound level decrease
when the water stop knob is rotated
to reduce the hot water amount?
Is the temperature setup of the
temperature control knob proper?
If the product does not operate properly after checking and repairing the above points, stop using the product immediately.
Consumable Supplies
The following parts are "consumable supplies" and wear, degradation, changes in external appearance and
damage are expected.
Please note that repair or replacement of these parts is not covered by warranty, and a fee will be required.
(* The level and period of wear, degradation or damage may differ depending on the environment and
conditions that the customer uses this product in.)
Inspections or replacement of parts will be required if there is extensive wear, degradation or damage.
Feed the water by adjusting the hot
water amount. (See page 13.)
Open the water stop faucet.
(See pages 20 and 21.)
Adjust the temperature setup of the
hot-water supply equipment to the
proper temperature.
Adjust the temperature setup of the
temperature control knob to the proper
temperature. (See page 14.)
Remove the hair clogging the hair
catcher. (See page 16.)
Remove the dirt clogging the stink trap.
(See page 20.)
Feed the water by adjusting the hot
water amount. (See page 13.)
Consumable Parts
(The following parts are not covered by the warranty; the cost of replacement is your responsibility.)
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Furthermore, flaws, contamination, deterioration, and discoloration of the exterior parts below are not be
covered by the warranty.
- Covers, frames, and basin;
- Upholstered parts (backrest, seat, armrest and leg rest);
- Knobs (water stop knob, temperature control knob, etc.); and
- Other parts (floor step, armrest pad, lumbar section, etc.).
