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3) Please check whether the phone or HDMI connection is correct, and whether Viulinx APP
is used;
4) If the above steps can not solve the problem, please contact Taisync technical support
staff.
Q18: After connecting Taisync module, what if the video carton or mosaic?
Please follow the following steps:
1) Please confirm whether the downlink mode configuration is reasonable;
2) Please check whether the HDMI connection of air unit cable is normal;
3) Whether the connection of HDMI or USB cable of ground unit is normal;
4) Please check If there is interference exsit, we can consider changing the working
frequency.
5) If there is no interference, whether the limit distance of communication link has been
reached;
6) If the above steps can not solve the problem, please contact Taisync technical support
staff.
Q19: After connecting Taisync module, what if the transmission distance of the module is
short, which is not up to expectation?
Please follow the following steps:
1) Please verify whether the antenna and RF cable are installed correctly, check whether they
are Taisync standard materials;
2) Please ensure that the antennas installation of air unit is not blocked by the payload, and
there is no obvious blocking at the ground unit near the antennas, and the antennas of the air
and ground units are perpendicular to the ground;
3) Please check whether the RF power is reduced, not to achieve full RF power;
4) Please check whether the downlink mode configuration is reasonable or not, the high-
speed downlink mode will significantly reduce the transmission distance;
5) Please check whether the working frequency is obviously interferenced or not, Chapter
6.2 introduces how to select working frequency.
6) Please check whether there is serious obstruction between the air and the ground unit
during flighting, and the complex geographical environment will affect the transmission distance;
7) If the above steps can not solve the problem, please contact Taisync technical support
staff.
