Removing Loaded Tickets (paper jam)
There are two ways to remove unused tickets:
1. The first was is to release the Ticket Cover by lifting and rotating backwards, this will relieve
pressure to the platen and ticket can be removed.
This will also allow an opening that provides space to check the ticket for printer jams, or
prepare the paper path for ticket replenishing.
2. The second way is to use the feed button, which will feed out tickets from within the printer
mechanism.
Cleaning the Printer Head
Two kinds of periodical cleaning operations will ensure continued high print quality from your
printer:
1.
Paper dust removal
Use a soft brush to clean die paper dust from inside the printer and chassis area. The paper
dust should also be removed from the sensor optics.
2.
Cleaning thermal printer head
If streaking on the printer ticket is evident, the thermal print header may need to be cleaned.
This can be done by inserting a thermal printer cleaning card, as show in the instructions
below:
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