4
Service
If you are a new T-Mobile
®
customer and your
service has not yet been activated, call Customer
Care at 1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information when
activating service:
●
Your Service Agreement and the agent code
on your Agreement
●
Your name, home address, home phone
number, and billing address
Note:
For business and government accounts,
please provide the name of the
organization, the address, and the tax ID.
●
Your Social Security number, current driver’s
license number, and date of birth for credit
check purposes
●
Your choice of T-Mobile rate plan and
services (see
for the latest
plan information)
●
SIM serial number and IMEI number (located
on the box barcode label)
Note:
By activating service, you acknowledge that
you have read, understand, and agree to
be bound by each of T-Mobile’s Terms and
Conditions, and your Service Agreement.