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3
My Carrier
This guide provides you with the information you
need to get started. For more information and
additional support, please visit
where you can:
●
Register at
to check your
minutes, pay your bill, upgrade your phone,
and change your rate plan.
●
Review your device’s User Manual and
troubleshooting FAQs.
●
View the latest troubleshooting solutions in
the Support Forums or ask a question of
your own.
Access account information from:
1.
From the Home screen, tap
Apps
g
T-Mobile My Account
.
2.
If prompted, follow the on-screen information
regarding security, alerts, or offers.
3.
Choose from an available category such as:
Account Info, Device Support, Notifications,
[promotional], and others.
Note:
Devices and software are constantly
evolving—the screen images and icons you
see here are for reference only.