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12 MONTH LIMITED
13
WARRANTY .......................
TCT Mobile (US), Inc. warrants to the original retail purchaser of this
wireless device that should this product or part thereof during normal
consumer usage and condition be proven to be defective in material
or workmanship that results in product failure within the first twelve
(12) months from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s). Batteries, power
adapters, and other accessories sold as in box items are also warranted
against defects and workmanship that results in product failure within the
first twelve (12) month period from the date of purchase. This warranty
extends to products purchased and sold within the United States.
The limited warranty for your wireless device will be voided if any of the
following conditions occur:
•
Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your phone is used;
•
Connection to any equipment not supplied or not recommended by TCT
Mobile (US), Inc.;
•
Modification or repair performed by individuals not authorized by TCT
Mobile (US), Inc. or its affiliates;
•
Changes to the device operating system by the user or third party
applications;
•
Acts of god such as inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation;
•
Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
•
Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
•
Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts;
•
Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCT Mobile (US), Inc. or any
of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to the
full extent those damages can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental or consequential damages,
or limitation of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling (877-
702-3444) or going to (http://www.alcatelonetouch.com/usa/). We have
placed many self-help tools that may help you to isolate the problem and
eliminate the need to send your wireless device in for service. In the case
that your wireless device is no longer covered by this limited warranty due
to time or condition, you may utilize our out of warranty repair options.
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