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- using the wrong type of water or consumable
- mechanical damages, overloading
-
damages or poor results specifically due to wrong voltage or
frequency as stamped on the product ID or specification
- ingress of water, dust or insects into the product
-
scaling (any de-scaling must be carried out according to the
instructions for use)
- damage as a result of lightning or power surges
- damage to any glass or porcelain ware in the product
- accidents including fire, flood, etc
- professional or commercial use
Consumer Statutory Rights
This international TEFAL/T-FAL guarantee does not affect the Statutory
Rights a consumer may have or those
rights that cannot
be excluded or
limited, nor rights against the retailer from which the consumer purchased
the product. This guarantee gives a consumer specific legal rights, and
the consumer may also have other legal rights which vary from State to
State or Country to Country. The consumer may assert any such rights at
his sole discretion.
***Where a product purchased in a listed country and then used in
another listed country, the international TEFAL/T-FAL guarantee duration
is the a in the country of usage, even if the product was purchased in a
listed country with different guarantee duration. The repair process may
require a longer time if the product is not locally sold by TEFAL/T-FAL. If
the product is not repairable in the new country, the international TEFAL/
T-FAL guarantee is limited to a replacement by a similar or alternative
product at similar cost,
where possible.
*TEFAL household appliances appear under the T-FAL brand in some
territories like America and Japan. TEFAL/T-FAL are registered trademarks
of Groupe SEB.
Please keep this document for your reference should you wish to make a
claim under the guarantee.
For Australia only:
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.