Syngene NuGenius, Руководство пользователя

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7. Troubleshooting and Contact Information
NuGenius/ N User manual
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Chapter Seven - Troubleshooting and Contact
Information
7.1 Troubleshooting
No power to the darkroom

Check connection of main power cord to main power port on the rear of the
NuGenius/N.

Try another power socket within lab.
Transilluminator will not turn on

Check power cord by sliding Transilluminator fully out from cabinet. If loose
push back in.

If still not on, remove power cord and attach another one plugged in
elsewhere. If Transilluminator comes on there is an electrical supply problem
within the NuGenius/N. If it still does not come on it is likely the
Transilluminator has failed. Contact Syngene.
NOTE: Please take UV
precautions.
Print button is enabled but nothing happens when you select it

Check the correct printer has been selected.

If more than one printer is present, the system may be unable to distinguish
between them. Disconnect one and then continue.
Unable to save images with USB present

Check that the options on the “Image storage” screen are not disabled. If
they are, to re-enable them eject the USB and reinsert it. This should re-
enable the options and you will be able to save your image.
7.2 Contact Syngene
EUROPE:
USA:
BEACON HOUSE 5103 PEGASUS COURT, SUITE L
NUFFIELD ROAD FREDERICK
CAMBRIDGE MD 21704
CB4 1TF
Tel: +44 1223 727123
Tel: 800 686 4407/1 301 662 2863
Fax: +44 1223 727101 Fax: 301 631 3977
Email:
sales@syngene.com
Email:
ussales@syngene.com
www.syngene.com