Mobile Device Package Editor Reference
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Troubleshooting that was performed before contacting Symantec
Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical
support Web page at the following URL:
www.symantec.com/business/support/
Customer service
Customer service information is available at the following URL:
www.symantec.com/business/support/
Customer Service is available to assist with non-technical questions, such as the
following types of issues:
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Questions regarding product licensing or serialization
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Product registration updates, such as address or name changes
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General product information (features, language availability, local dealers)
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Latest information about product updates and upgrades
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Information about upgrade assurance and maintenance contracts
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Information about the Symantec Buying Programs
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Advice about Symantec’s technical support options
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Nontechnical presales questions
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Issues that are related to CD-ROMs or manuals
Support agreement resources
If you want to contact Symantec regarding an existing support agreement, please
contact the support agreement administration team for your region as follows:
Additional enterprise services
Symantec offers a comprehensive set of services that allow you to maximize your
investment in Symantec products and to develop your knowledge, expertise, and global
insight, which enable you to manage your business risks proactively.
Enterprise services that are available include the following:
Asia-Pacific and Japan
Europe, Middle-East, and Africa
North America and Latin America
