6
If the room temperature is too high, reduce the temperature at a rate of no
more than 10° C per hour until an acceptable temperature is reached.
7
Access the NetBackup Appliance Web Console and verify that the CPU
temperature has decreased.
8
If CPU temperature does not return to normal, escalate as necessary. The
unit may require replacement.
Troubleshooting system status LED issues
The system status LED on the control panel on the front panel of the appliance
signals valuable health information about the unit. This LED is located below and
to the left of the power LED and button. During normal operation the system
status LED is a solid green. The LED changes states when the system detects a
problem. The following table describes the different states the system status LED
can assume. Steps you can take to troubleshoot a change of status are provided
after the table.
Description
Color/action
Normal operation
Solid green
Degraded performance
Flashes green
Critical or non-recoverable condition
Solid amber
Non-critical condition
Flashes amber
POST (Power On Self Test) is running, or the unit is
off.
Not lit
If the system status LED is anything other than solid green, you must investigate.
Environmental or component issues such as the following can trigger a status
change:
■
An excessively hot or an excessively cold equipment room.
■
AC current too high.
■
AC current too low.
■
Current surges from the AC power source affect operation.
■
Open or damaged chassis cover can cause overheating.
■
Components drifting out of specifications.
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Troubleshooting scenarios
Troubleshooting system status LED issues