l
Remote desktop
l
Remote assistance
l
VPN
l
Remote modem
The remote access methods of the N8300 include but are not limited to the methods listed above.
Based on the actual environment, choose a proper remote access method as described in
Table 5-3
Recommended remote access solutions
Solution
Priority
Reason for
Recommendation
Prerequisite
Remote
desktop
High
l
The maintenance terminal
can be operated remotely.
l
It is easy to operate.
l
There are Windows hosts in
the equipment room.
l
The 3389 port of the host to
be accessed should be open.
If the firewall is enabled,
open the 3389 port.
l
Only the user that has the
administrator authority can
log in to the remote
desktop; the password used
to log in to the remote
desktop cannot be null.
Remote
assistance
High
l
The host of the assisted is
temporarily controlled by
the assistant (who is called
the expert in the remote
assistance program).
l
The assistant and the
assisted can communicate
or send files by the Remote
Assistance dialog box.
l
It is easy to operate.
l
There are Windows hosts in
the equipment room.
l
Hosts are installed with
MSN Messenger 6.1 and
Windows Messenger 4.7.
VPN
Low
l
The access speed is
ensured.
l
The existing pilot
environment can be used.
l
It is easy to operate.
The user has the VPN
hardware environment.
For details about remote access, refer to the
FileStore N8300 Clustered NAS Storage System
Routine Maintenance
.
5 Routine Maintenance and Troubleshooting
Symantec FileStore N8300 (Software Release 5.6)
Product Description Guide
5-4
Symantec Corporation
Issue 01 (2011-05-05)