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Technical Support

............................................................................................... 4

Chapter 1

Introducing Symantec Barcode Solution

....................... 11

About Symantec Barcode Solution ................................................... 11
Symantec Barcode Solution features and benefits .............................. 12
Components of Barcode Solution ..................................................... 12
How Barcode Solution works .......................................................... 13

Chapter 2

Using Barcode Solution

...................................................... 15

Using Barcode Solution ................................................................. 15
Creating a synchronization profile .................................................. 16
Installing Barcode Manager ........................................................... 17
Synchronizing data ...................................................................... 18
Scanning assets ........................................................................... 18
Uploading data from the barcode device ........................................... 19
Verifying asset data ...................................................................... 19
About ownership and editing associations ........................................ 20
Resolving conflicts ....................................................................... 20
Viewing Barcode Solution reports ................................................... 21

Chapter 3

Using Barcode Solution's User Interface

........................ 23

Barcode Solution Home page Web-parts ........................................... 24
Barcode Solution home page: Assets without a Barcode

Web-part .............................................................................. 25

Barcode Solution home page: Profile Summary Web-part .................... 25
Barcode Solution home page: Quick Links Web-part ........................... 26
Barcode Solution home page: Summary of Assets Scanned

Web-part .............................................................................. 27

Barcode Solution home page: Summary of Verification Batches

Web-part .............................................................................. 28

Batch Uploads page ...................................................................... 28
Batch Details page ........................................................................ 29
Unresolved Conflicts page ............................................................. 29
Resource Details page ................................................................... 30

Contents

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Содержание Altiris Barcode Solution 7.0

Страница 1: ...Altiris Barcode Solution from Symantec User s Guide Version 7 0...

Страница 2: ...ng its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation an...

Страница 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com...

Страница 4: ...at provides rapid response and up to the minute information Upgrade assurance that delivers automatic software upgrade protection Global support that is available 24 hours a day 7 days a week Advanced...

Страница 5: ...Customer service information is available at the following URL www symantec com techsupp Customer Service is available to assist with the following types of issues Questions regarding product licensi...

Страница 6: ...nd countermeasures to prevent attacks before they occur Symantec Early Warning Solutions These services remove the burden of managing and monitoring security devices and events ensuring rapid response...

Страница 7: ...Verifying asset data 19 About ownership and editing associations 20 Resolving conflicts 20 Viewing Barcode Solution reports 21 Chapter 3 Using Barcode Solution s User Interface 23 Barcode Solution Ho...

Страница 8: ...arcode Solution Reports folder 42 Chapter 4 Using Barcoder 43 About barcoder and the barcode device 43 Starting barcoder 44 Synchronizing barcoder 44 Searching for a barcode value in barcoder 44 Addin...

Страница 9: ...Index 57 9 Contents...

Страница 10: ...Contents 10...

Страница 11: ...olution lets you do the following Speed up asset data entry and reduce errors Manual data collection is slow and error prone Example A well trained data entry operator makes a data entry error once ev...

Страница 12: ...ack assets within an enterprise application Inventory at field locations is visible to the warehouse for efficient inventory management Works with RFID dot point tracking Integrates with other IT tool...

Страница 13: ...tatus After the first initial download on subsequent synchronizations only the new or the changed data is uploaded Limiting this data improves the performance on the barcode device After the data is d...

Страница 14: ...Introducing Symantec Barcode Solution How Barcode Solution works 14...

Страница 15: ...d editing associations Resolving conflicts Viewing Barcode Solution reports Using Barcode Solution This process walks you through the steps that you need to complete to set up and using Barcode Soluti...

Страница 16: ...oad asset data to the barcode device you need to configure synchronization profiles for the users that scan assets You do this task from the Synchronization Profiles page See Using Barcode Solution on...

Страница 17: ...re resources as needed 11 Click Save Changes Installing Barcode Manager To install Barcode Manager on a barcode device you must first access the Symantec Management Console from the host computer You...

Страница 18: ...n the barcode device select Start Programs SymantecAltirisBarcoder 3 Select Synchronize 4 Enter your security credentials and click Login Your password and user name are cached for an hour on the hand...

Страница 19: ...d data from the barcode device 1 On the barcode device select Start Programs SymantecAltirisBarcoder 2 Click Synchronization 3 Enter the Notification Server computer login credentials and click Login...

Страница 20: ...s updated 8 Click Accept Batch to save your changes to the database About ownership and editing associations When you download a resource to the barcode device one level of associated resources is dow...

Страница 21: ...accept select the row from list and click Accept The resource versions are deleted from all other batches and only 1 resource version remains This procedure resolves the conflict You must now accept...

Страница 22: ...Using Barcode Solution Viewing Barcode Solution reports 22...

Страница 23: ...le Summary Web part Barcode Solution home page Quick Links Web part Barcode Solution home page Summary of Assets Scanned Web part Barcode Solution home page Summary of Verification Batches Web part Ba...

Страница 24: ...that includes several Web parts to help you to view data and accomplish common tasks Table 3 1 Web parts on the Barcode Solution Home page Description Web part Displays your assets that do not have a...

Страница 25: ...of asset You can use the drill down option to view grouped assets types and view the list of assets You can view the Name Status and serial number of assets that do not have a barcode assigned to the...

Страница 26: ...ks Web part This Web part helps you to get started with using Barcode Solution The Quick Links Web part is located on the Barcode Solution home page See Barcode Solution home page Assets without a Bar...

Страница 27: ...d on the Barcode Solution home page You can view the data about your scanned assets after it is uploaded from your handheld scanner to the server This summary shows the assets that are scanned within...

Страница 28: ...rcode Solution home page However this Web part is only visible to you if you have asset management security permissions If you only have barcode user permissions then this Web part is not displayed on...

Страница 29: ...Batch Uploads page on page 28 Table 3 6 Options on the Batch Details page Description Option Opens the Resource Details page The Resource Details page shows information about the resource See Resourc...

Страница 30: ...have changed A box with a red dotted line indicates that there is a data conflict with another batch Conflict Details Barcode Solution Scanning folder The pages in this folder let you perform key sca...

Страница 31: ...partment and you need to change each barcode This page uses an asset s serial number to locate the asset in Notification Server and change the barcode If a Barcode is scanned that is already in the sy...

Страница 32: ...r the asset You can use this page when assets have changed location After the assets have been physically moved you can use this page to scan the new location and then scan all assets at the location...

Страница 33: ...assets into your system The assets may have a barcode or they may not have a barcode You can use this page to quickly enter multiple assets of a similar nature into your system If this page receives a...

Страница 34: ...r of the asset Manufacturer The model of the asset Model The owner of the asset Owner The status of the asset Status Receiving Warning page This page displays a warning when a barcode that has been re...

Страница 35: ...ick Scan page on page 32 See Receiving page on page 33 Table 3 12 Options on the Search page Description Option The barcode or serial number of the asset that is to be searched for Barcode Serial Numb...

Страница 36: ...nization profiles so that multiple users can use a single profile or one user can use multiple profiles Synchronization profiles can be Opened Renamed Deleted and Exported by right clicking the synchr...

Страница 37: ...you synchronize the data with a handled device See Synchronization Profiles page Synchronization tab on page 40 Synchronization Synchronization Profile page Resources tab This page lets you add organ...

Страница 38: ...by default and are not editable These fields are not editable because the user is not able to create or update assets on the handheld scanner if these data classes are not downloaded You can protect...

Страница 39: ...the handheld device for a profile Available templates Lets you choose whether or not you want to allow a profile to automatically populate the Barcode or System Number fields The following options ar...

Страница 40: ...a on the profile and the data on the handheld device If you have made changes to a synchronization profile you must click Save Changes before you can click the Synchronize option Synchronize Data Lets...

Страница 41: ...ear All Merge Settings page This page lets you configure global upload settings Before you can use Barcode Solution you need to decide which global configuration items you want to set The Automaticall...

Страница 42: ...urce if both the barcode and the serial number match These settings can be changed when needed If you are not sure what you want to do at this time leave them at the default To make a change select th...

Страница 43: ...e device lets you scan and collect barcode data and then synchronize the data with Barcode Solution running on the Notification Server computer Barcoder is a program that runs on the barcode device to...

Страница 44: ...new data This process is known as a delta synchronization Profiles affect Synchronization If you change the profile that you use then you must complete a full download again To synchronize barcoder 1...

Страница 45: ...on the barcode device you can use the barcode device to add a barcode value for the asset If you attempt to assign a barcode to another asset that is already used a dialog is displayed The dialog inf...

Страница 46: ...For example you can create barcodes for the name of the company and for common assets You can then select the appropriate field and scan the value into the field rather than keying it in to save time...

Страница 47: ...e is new the New Asset screen appears 4 Select the asset type of the asset that you want to create 5 You are taken to the new asset screen with the asset type entered where you can create a new asset...

Страница 48: ...ode scan are colored gray or they will show an orange vertical bar on the left of the field when it is focused These grayed fields have a picker icon located to the right of the field The only excepti...

Страница 49: ...template About RFID Audit template Search template options The Search template lets you find and view any resource whose data classes correspond with the search fields You can find a resource either b...

Страница 50: ...its asset information displays Suppose you have a computer that has a damaged barcode and you need to find its information another way You can enable direct scan for a field make sure that the curser...

Страница 51: ...options Name Barcode Location Status Cost Center Owners Manufacturer Model Comment You can use this template when your assets have changed location After the assets have been physically moved you can...

Страница 52: ...r Lets you enter a comment for the scanned asset Comment Lets you select an asset type and enter the information for it when you scan an unknown barcode Create new asset on unknown barcode About the L...

Страница 53: ...can quickly enter multiple similar assets into your system When you scan an unknown field and Direct Scan is not selected a new asset is created The new asset is created with the field that you scanne...

Страница 54: ...tion Audit template allows a user to select or scan a location barcode first Then each barcode that is scanned thereafter in Location Audit template is noted as an inventory item of that location at t...

Страница 55: ...User profile The last scan that is performed on a tag in the event of multiple scans 55 Using the Barcoder menu About RFID Audit template...

Страница 56: ...Using the Barcoder menu About RFID Audit template 56...

Страница 57: ...39 profile summary Web part about 25 Q quick links Barcode Solution about 26 Quick Scan page Barcode Solution about 32 R receiving page about 33 receiving warning about 34 reports Barcode Solution 42...

Страница 58: ...synchronization tab synchronization profiles page about 40 T terminology barcode terminology 12 U unresolved conflicts page about 29 W workflow implementation 15 Index 58...

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