Symantec ALTIRIS 7.0 SP2 - MANAGEMENT SOLUTION, Руководство пользователя

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The Software Portal supports requests for Windows and Mac OS software.
See “Implementing the Software Portal” on page 173.
See “Software request work flow” on page 167.
See “Processing a software request on the Administrator Portal page” on page 185.
About Software Portal user roles
Several types of users interact with the Software Portal. Each type of user has
its own privileges and responsibilities. The security privileges in Notification
Server let specific user roles manage and approve the users’ software requests.
See “Recommended security settings for the Software Portal” on page 175.
Table 11-1
Users of the Software Portal
Privileges and responsibilities User role
This administrator requires Software Portal privileges to administer software requests.
The
Software Portal
administrator’s tasks are as follows:
■
Approve users’ software requests when necessary.
For example, the administrator might approve a request that the manager is not allowed
to approve.
■
Approve any user’s request when a manager is not available.
■
Deliver the approved software that is not in the Software Catalog or that is not assigned
to the user.
The same person might perform both the Software Portal administrator and the Software
Catalog administrator roles.
Administrator,
Software Portal
The Software Catalog administrator manages the Software Catalog, which represents the
software that is known to be in your organization. This administrator requires Software
Management Framework privileges.
For more information, see the topics about Software Management Framework privileges
in the Symantec Management Platform Help.
The Software Catalog administrator’s tasks in the Software Portal are as follows:
■
Define the software that appears in the Software Portal for specific users or groups.
■
Pre-approve software for specific users or groups.
Pre-approval streamlines the request process by eliminating the need for additional
intervention from the manager, administrator, or help desk. For example, the
administrator can pre-approve a group of software tools that users in a specific
department require.
Administrator,
Software Catalog
Introducing the Software Portal
About Software Portal user roles
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