Symantec 10099585 - 10PK NORTON ANTISPAM 2004 Скачать руководство пользователя | Manualshive

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Service and support solutions

Technical support

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For upgrade orders, visit the Symantec Store at:
http://www.symantecstore.com

Technical support

Symantec offers two technical support options for help
with installing, configuring, or troubleshooting Symantec
products:

1

Online Service and Support
Connect to the Symantec Service & Support Web site
at http://service.symantec.com, select your user type,
and then select your product and version. You can
access hot topics, Knowledge Base articles, tutorials,
contact options, and more. You can also post a
question to an online Technical Support
representative.

1

PriorityCare telephone support
This fee-based (in most areas) telephone support is
available to all registered customers. Find the phone
number for your product at the Service & Support
Web site. You’ll be led through the online options
first, and then to the telephone contact options.

Support for old and discontinued versions

When Symantec announces that a product will no longer
be marketed or sold, telephone support is discontinued
60 days later. Technical information may still be
available through the Service & Support Web site at:
http://service.symantec.com

Subscription policy

If your Symantec product includes virus, firewall, or Web
content protection, you may be entitled to receive
updates via LiveUpdate. Subscription length varies by
Symantec product.

After your initial subscription ends, you must renew it
before you can update your virus, firewall, or Web

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Содержание 10099585 - 10PK NORTON ANTISPAM 2004

Страница 1: ...User s Guide...

Страница 2: ...tware and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice...

Страница 3: ...network provided that You have a licensed copy of the Software for each computer that can access the Software over that network D after written notice to Symantec transfer the Software on a permanent...

Страница 4: ...ace any defective media returned to Symantec within the warranty period or refund the money You paid for the Software Symantec does not warrant that the Software will meet Your requirements or that op...

Страница 5: ...or additional terms of any quote order acknowledgment or similar communications between the parties This Agreement shall terminate upon Your breach of any term contained herein and You shall cease us...

Страница 6: ......

Страница 7: ...Install Norton AntiSpam 17 If the opening screen does not appear 21 After installation 22 Use the Information Wizard 22 If you need to uninstall Norton AntiSpam 24 Chapter 3 Basics Check the version n...

Страница 8: ...he Web 41 Subscribe to the Symantec Security Response newsletter 42 Chapter 4 Options Set Norton AntiSpam options 44 About Advanced options 45 About Email options 46 About LiveUpdate options 47 Chapte...

Страница 9: ...still receive spam 69 How will email messages from addresses on my Blocked list be handled 69 What if I mistakenly put an address on the Blocked list 69 Why did an email message someone sent me never...

Страница 10: ...Contents 10...

Страница 11: ...with the product This section includes 1 A list of all of the features in the product 1 A brief description of each feature The feature summary can help you determine which feature to use to solve a...

Страница 12: ...to the Symantec servers You can activate your product by clicking Activate Now in the Configuration Wizard that runs immediately after installation If you choose not to activate at that time you will...

Страница 13: ...cause software conflicts or use HTML tricks to open additional browser windows Norton AntiSpam incorporates several powerful features to reduce your exposure to unwanted online content Automatic integ...

Страница 14: ...blocking Blocks ads based on user defined criteria See Blocking Internet advertisements on page 61 Popup blocking Blocks pop up windows based on user defined criteria See Enable or disable Popup Wind...

Страница 15: ...fessional 1 Windows XP Professional Home Edition Installation of Norton AntiSpam is not supported on Windows 95 NT 4 0 Macintosh Linux or server versions of Windows 2000 XP computers Your computer mus...

Страница 16: ...crosoft Outlook XP 2003 Email scanning does not support the following email clients and protocols 1 IMAP 1 AOL 1 POP3s that use SSL Secure Sockets Layer 1 Web based email such as Yahoo 1 Lotus Notes W...

Страница 17: ...ur computer Prepare your computer Close all other Windows programs before installing Norton AntiSpam Other active programs may interfere with the installation and reduce your protection Install Norton...

Страница 18: ...Installing Norton AntiSpam Install Norton AntiSpam 18 3 Click Next 4 Read the License Agreement then click I accept the License Agreement If you decline you cannot continue with the installation...

Страница 19: ...Installing Norton AntiSpam Install Norton AntiSpam 19 5 Click Next See When to activate your product on page 12 6 In the text boxes type the product key for activation...

Страница 20: ...Installing Norton AntiSpam Install Norton AntiSpam 20 7 Click Next 8 Click Browse to select a folder into which you want to install Norton AntiSpam if it is other than the default location...

Страница 21: ...ake a few minutes 11 After Norton AntiSpam is installed read the readme text then click Next 12 Do one of the following 2 To restart your computer now click Restart now recommended 2 To restart your c...

Страница 22: ...ew your Norton AntiSpam settings w If you choose not to register the software using the Information Wizard or if registration fails for some reason you can register by using the Product Registration o...

Страница 23: ...Make sure your computer is connected to the Internet then click Next 9 Select the post installation tasks that you want Norton AntiSpam to perform automatically Your options are 10 Click Next 11 Revie...

Страница 24: ...d To uninstall Norton AntiSpam from the Windows Control Panel 1 Do one of the following 2 On the Windows taskbar click Start Settings Control Panel 2 On the Windows XP taskbar click Start Control Pane...

Страница 25: ...more information Check the version number You can check the version number of your product on your computer Use the version number to help you find more information about your product on the Symantec...

Страница 26: ...pam Norton AntiSpam 2 On the Windows desktop double click Norton AntiSpam 2 From within a supported email program click Open Norton AntiSpam Use your email program toolbar Norton AntiSpam adds a butto...

Страница 27: ...y until you activate the product You can activate your product from the Activation Needed alert or from the Activation option on the Help menu Activation should take just a few minutes To activate you...

Страница 28: ...orted email program it will also be available from within that program after installation Adjust the email filter You can determine how strictly Norton AntiSpam filters your email Adjust the Norton An...

Страница 29: ...r email address book to your Allowed list during installation you can do so at any time after installation You can import some or all of the addresses You can also add names to the Allowed list indivi...

Страница 30: ...ddress book 1 In the main window double click Allowed List 2 In the Allowed List window click Import Address Book 3 In the Import Address Book window uncheck any addresses that you do not want to add...

Страница 31: ...email address you want to allow and optionally the first and last name of the sender 4 Click OK to close the Add Address to Allowed List dialog box 5 Click OK to close the Allowed List window Identify...

Страница 32: ...optionally the first and last name of the sender 4 Click OK to close the Add Address to Blocked List dialog box 5 Click OK to close the Blocked List window Teach Norton AntiSpam your email preferences...

Страница 33: ...t Email options on page 46 4 If you have set your options to ask before adding senders to the Blocked List answer the prompt accordingly 5 Open the Norton AntiSpam folder 6 Select each item that shoul...

Страница 34: ...ing downloaded by your browser with its own list of ads to block If it finds a match it removes the ad so that it does not appear in your browser leaving the rest of the Web page intact Sometimes you...

Страница 35: ...d Blocking automatically blocks the programming code Web sites use to open secondary windows without your knowledge Sites that open secondary windows when you click a link or perform other actions are...

Страница 36: ...any reason you want to temporarily disable it you can turn it off from within the program itself To turn off Norton AntiSpam 1 In the main window click AntiSpam 2 On the right side of the main window...

Страница 37: ...In the main window click Statistics Reset information in the Statistics window You can clear the statistics manually This helps you see if a configuration change affects the statistics To reset infor...

Страница 38: ...Norton AntiSpam logs 38 To view Norton AntiSpam logs 1 In the main window click Statistics 2 In the Statistics window click Log Viewer 3 In the left pane of the Log Viewer click a log s title to view...

Страница 39: ...you to its definition Use online Help Help is available throughout your Symantec product Help buttons or links to more information provide information that is specific to the task that you are comple...

Страница 40: ...e went to press It is installed on your hard disk in the same location as the product files To read the Readme file 1 In Windows Explorer double click My Computer 2 Double click the hard disk on which...

Страница 41: ...ou do not have a CD you can download the PDF from the Symantec Service Support Web site To read the User s Guide PDF from the CD 1 Insert the CD into the CD ROM drive 2 Click Browse CD 3 Double click...

Страница 42: ...definitions releases To subscribe to the Symantec Security Response newsletter 1 On the Internet go to securityresponse symantec com 2 On the security response Web page scroll down to the reference ar...

Страница 43: ...performance or disable options that do not apply You can change the product s settings to fit your work environment If you are using Windows 2000 XP you will need administrator access to change optio...

Страница 44: ...t apply To change settings for individual features 1 In the main window do one of the following 2 Double click a feature you want to customize 2 Select a feature then in the lower right corner of the...

Страница 45: ...tiSpam options 45 About Advanced options Advanced options let you control whether Norton AntiSpam accepts email messages from unknown senders and whether it uses your outgoing email messages to improv...

Страница 46: ...Options Set Norton AntiSpam options 46 About Email options Email options let you control how Norton AntiSpam notifies you when it is scanning email messages for spam...

Страница 47: ...page 49 LiveUpdate options let you enable and disable Automatic LiveUpdate and specify how you want to be notified of updates Automatic LiveUpdate automatically checks for Norton AntiSpam updates whe...

Страница 48: ...Options Set Norton AntiSpam options 48...

Страница 49: ...Administrator access privileges to run LiveUpdate About program updates Program updates are minor improvements to your installed product These differ from product upgrades which are newer versions of...

Страница 50: ...dates users of Norton Internet Security products also receive protection updates for Web filtering intrusion detection and Norton AntiSpam The Web filtering protection updates provide the latest lists...

Страница 51: ...k Next to download and install them 4 When the installation is complete click Finish w Some program updates may require that you restart your computer after you install them When you should update Run...

Страница 52: ...le for your Symantec products that are supported by LiveUpdate technology You can then choose which updates you want to install In Express mode LiveUpdate automatically installs all available updates...

Страница 53: ...press mode you can no longer access the LiveUpdate Configuration dialog box directly from LiveUpdate You must use the Symantec LiveUpdate control panel To turn off Express mode 1 On the Windows taskba...

Страница 54: ...due to expire you are prompted to renew your subscription If you do not renew your subscription you can still use LiveUpdate to obtain program updates However you cannot obtain protection updates thr...

Страница 55: ...AntiSpam is set to Low messages must contain many spam characteristics before they are flagged as spam If Norton AntiSpam is set to High messages that contain only a few spam characteristics are flag...

Страница 56: ...email messages will be stored 3 Select the rules function 4 As the search criteria type Norton AntiSpam 5 Indicate the message s subject line as the part of the email message to search for this crite...

Страница 57: ...Blocking unwanted email messages Customize Norton AntiSpam 57 To add a new Norton AntiSpam entry 1 In the main window double click AntiSpam 2 In the Norton AntiSpam window click Spam Rules...

Страница 58: ...Blocking unwanted email messages Customize Norton AntiSpam 58 3 In the Spam Rules window click New 4 In the Search for text box type an address or a text string 5 Click Next...

Страница 59: ...2 Entire email 2 From sender s name 2 Recipient 2 Subject line 2 Body text 7 Click Next 8 Under Classify matching messages as choose whether messages that include this text are spam or not spam 9 Cli...

Страница 60: ...compares an email message to the list of spam rules it starts with the rule at the top of the list then continues down the list until it finds a match When a match is found Norton AntiSpam categorize...

Страница 61: ...g includes the ability to block images and other HTML elements that have the same dimensions as these common ad sizes Block by location Every file on the Internet has a unique address or URL uniform r...

Страница 62: ...eping current with LiveUpdate on page 49 1 A default list of ads that Ad Blocking blocks automatically Use LiveUpdate to keep the list of blocked ads current 1 A list that you create as you block spec...

Страница 63: ...ape right click the advertisement then click Copy Image Location In the Ad Trashcan click Paste The address for the advertisement appears in the Ad Details line of the Ad Trashcan dialog box 7 Select...

Страница 64: ...ings are removed from the page by Ad Blocking before the page appears in the Web browser Make sure that what you place in the Defaults block list isn t too general For example www by itself is not a g...

Страница 65: ...all sites or for individual sites To add an Ad Blocking string 1 In the main window double click Ad Blocking 2 In the Ad Blocking window click Advanced 3 On the left side of the Advanced window do one...

Страница 66: ...locking 2 In the Ad Blocking window click Advanced 3 In the left side of the Advanced window do one of the following 2 To modify or remove a string in the Defaults list click Defaults 2 To modify or r...

Страница 67: ...tection and program updates patches online tutorials Knowledge Base articles and virus removal tools To explore the Symantec service and support Web site 1 On the Internet go to www symantec com techs...

Страница 68: ...o find all occurrences of any of the words For example type virus definitions to find articles that include virus or definitions or both 2 Type a phrase enclosed in quotation marks to find articles th...

Страница 69: ...o develop ways to circumvent it This on going contest of wills and skills is one reason Symantec maintains up to date spam definitions Finally not all unwanted messages are unauthorized Some companies...

Страница 70: ...ntiSpam updates itself by learning from your outgoing email messages and other data However to receive up to date copies of Symantec spam definitions you must subscribe to this service You can then ch...

Страница 71: ...might want to disable Popup Window Blocking while viewing that site Are there security issues associated with advertisements While clicking on an ad should only display more information or direct you...

Страница 72: ...Troubleshooting Troubleshoot Ad Blocking 72...

Страница 73: ...on check the appropriate Web site listed in the sections that follow If you received this product when you purchased your computer your computer manufacturer may be responsible for providing your supp...

Страница 74: ...t This fee based in most areas telephone support is available to all registered customers Find the phone number for your product at the Service Support Web site You ll be led through the online option...

Страница 75: ...mpted to subscribe for a nominal charge Simply follow the instructions on the screen Worldwide service and support Technical support and customer service solutions vary by country For Symantec and Int...

Страница 76: ...on reg_ap 61 2 8879 1000 Fax 61 2 8879 1001 Europe Middle East and Africa Symantec Authorized Service Center Postbus 1029 3600 BA Maarssen The Netherlands http www symantec com region reg_eu 353 1 811...

Страница 77: ...A message that appears to signal that an error has occurred or that there is a task that requires immediate attention such as a system crash or a Virus Alert alias A shortcut icon that points to an o...

Страница 78: ...efore information packets are transmitted connectionless protocol A protocol that sends a transmission to a destination address on a network without establishing a connection cookie A file that some W...

Страница 79: ...s through the Windows graphical environment download To transfer a copy of a file or program from the Internet a server or computer system to another server or computer driver Software instructions fo...

Страница 80: ...he pattern is found fragmented When the data that makes up a file is stored in noncontiguous clusters across a disk A fragmented file takes longer to read from the disk than an unfragmented file fragm...

Страница 81: ...ion port on a handheld device for interfacing with an infrared capable device Infrared ports do not use cables IP Internet Protocol The protocol that underlies most Internet traffic IP determines how...

Страница 82: ...ork or subnet For example 10 0 1 1 and 10 0 1 8 are part of the network address 10 0 1 0 NTFS NTFS file system A system table used primarily by Windows 2000 XP that organizes the exact location of all...

Страница 83: ...ry A category of data stored in the Windows registry that describes user preferences hardware settings and other configuration information Registry data is accessed using registry keys removable media...

Страница 84: ...sion Control Protocol Internet Protocol Standard protocols used for most Internet communication TCP establishes connections between computers and verifies that data is properly received IP determines...

Страница 85: ...ers for one or more characters Wildcards let you match several items with a single specification worm A program that replicates without infecting other programs Some worms spread by copying themselves...

Страница 86: ...Glossary 86...

Страница 87: ...ters 64 Allowed list 29 B banner ads 64 Blocked list 31 blocking advertisements 34 64 spam 55 56 C checking version number 25 computer preparation 17 requirements 15 customizing Allowed list 29 Blocke...

Страница 88: ...ervice 50 updates 50 italicized terms 39 L LiveUpdate Interactive and Express modes 52 procedure 51 Log Viewer 37 logs 37 N newsletters 42 Norton AntiSpam 55 Allowed and Blocked lists 13 and SSL 17 55...

Страница 89: ...6 subscription to product updates 54 summary of product features 11 Symantec Security Response newsletter 42 Web site 42 Symantec service and support Web site 67 Symantec Web sites 41 51 system requir...

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