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Alerting „Emergency call“
5
Alerting „Emergency call“
Via the red emergency call key on the telephone emergency calls can be
sent to programmed telephone numbers.
5.1 Emergency call process
Resident triggers an emerg. call:
Phone of the nurse rings.
Nurse picks up and hears the emergency an-
nouncement. She presses key 5 to accept the
call. The announcement stopps.
Ergonomic-phone switches to hands-
free
Conversation with the resident.
Conversation with the nurse.
Ergonomic-phone hangs up
without audible busy tones.
Nurse controls the conversation via numeric
keys:
Listening in: nurse hears.
Hands-free: listening & speaking.
Announcement: nurse speaks.
Nurse finishes the call.
Navigating the conversation
If the connection quality is insufficient in the hands-free
mode, a „two-way communication“ is helpful.
Accepting the call
When the person seeking help hears the voice of the emer-
gency call recipient, it is possible that the handset is picked-
up from force of habit. In this case, the telephone automati-
cally switches to handset-mode.
