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4.

 

Troubleshooting 

If  the  UPS  system  does  not  operate  correctly,  please  solve  the  problem  by  using  the 
table below. 

SYMPTOM 

POSSIBLE CAUSE 

REMEDY 

No indication and alarm even 

though the mains is normal. 

The AC input power is not 

connected well. 

Check if input power cord 

firmly connected to the 

mains. 

The AC input is connected 

to the UPS output. 

Plug AC input power cord 

to AC input correctly. 

The icon 

and 

 flashing on 

LCD display and alarm is sounding 

every second. 

The external or internal 

battery is incorrectly 

connected. 

Check if all batteries are 

connected well. 

Fault code is shown as 27 or 28 

and the icon 

 is lighting 

on LCD display and alarm is 

continuously sounding. 

Battery voltage is too 

high/low or the charger is 

fault. 

Contact your dealer. 

The icon 

 and

is 

flashing on LCD display and alarm 

is sounding twice every second. 

UPS is overload 

Remove excess loads from 

UPS output. 

UPS is overloaded. 

Devices connected to the 

UPS are fed directly by the 

electrical network via the 

Bypass. 

Remove excess loads from 

UPS output. 

After repetitive overloads, 

the UPS is locked in the 

Bypass mode. Connected 

devices are fed directly by 

the mains. 

Remove excess loads from 
UPS output first. Then shut 

down the UPS and restart 

it. 

Fault code is shown as 43 and The 

icon 

 is lighting on LCD 

display and alarm is continuously 

sounding. 

The UPS shut down 

automatically because of 

overload at the UPS output. 

Remove excess loads from 

UPS output and restart it. 

Fault code is shown as 14 and the 

icon 

 is lighting on LCD 

display and alarm is continuously 

sounding. 

The UPS shut down 

automatically because 

short circuit occurs on the 

UPS output. 

Check output wiring and if 

connected devices are in 

short circuit status. 

Fault code is shown as 01, 02, 03, 

04, 11, 12, 13, 41 and 45 on LCD 

display and alarm is continuously 

sounding. 

A UPS internal fault has 
occurred. There are two 

possible results: 

1. The load is still supplied, 

Contact your dealer 

Содержание Online UPS

Страница 1: ...USER MANUAL Online UPS Challenger Series Stand Alone SA 120 VAC 220 VAC Capacity 1 KVA 2 KVA 3 KVA REVISION DESCRIPTION DATE Rev 1 3 Formal Release 2015 08 31...

Страница 2: ...ll result in death or serious injury Warning Caution Unsafe practices that could endanger health safety and cause financial damage Important Any important technical and operating information on the eq...

Страница 3: ...View 6 2 2 Install the UPS 7 2 3 Battery Replacement 9 2 4 Battery Kit Assembly 10 3 Operations 13 3 1 Button Operation 10 3 2 LCD Panel 11 3 3 Audible Alarm 12 3 4 LCD display wordings index 12 3 5 U...

Страница 4: ...NVIRONMENT o Do not install the UPS system near water or in moist environments o Do not install the UPS system where it would be exposed to direct sunlight or near heater o Do not block ventilation ho...

Страница 5: ...EL o Caution Risk of electric shock Even after the unit is disconnected from the mains commercial power components inside the UPS system are still connected to the battery and electrically live and da...

Страница 6: ...could cause battery explosion o Do not open or destroy batteries Escaping electrolyte can cause injury to the skin and eyes It may be toxic o Please replace the fuse only with the same type and amper...

Страница 7: ...stallation and Setup Before installation please inspect the unit Be sure that nothing inside the package is damaged Please keep the original package in a safe place for future use 2 1 Rear Panel View...

Страница 8: ...UPS AC input Input circuit breaker USB communication port RS 232 communication port SNMP intelligent slot option External battery connection only available for L model Output receptacles Output termin...

Страница 9: ...Please follow below steps to position this UPS Stand Alone Installation Step 1 Connect battery wires If using rack UPS the UPS is shipped out from factory without connecting battery wires for safety c...

Страница 10: ...ration a Remove the small cover of the terminal block b Suggest using AWG14 or 2 1mm2 power cords for 3 KVA 208 220 230 240 VAC models Suggest using AWG12 10 or 3 3 mm2 or 5 3 mm2 power cords for 3 KV...

Страница 11: ...UPS monitoring software to fully configure UPS shutdown You may insert provided CD into CD ROM to install the monitoring software If not please follow steps below to download and install monitoring so...

Страница 12: ...rom power outages CAUTION Consider all warnings cautions and notes before replacing batteries 2 4 Battery kit Assembly OPTIONAL NOTICE Please assemble battery kit first before installing it inside of...

Страница 13: ...Page 11 Battery Kit 2 Units Battery Kit 3 Units...

Страница 14: ...Page 12 Battery Kit 6 Units...

Страница 15: ...S UPS will be in standby mode under power normal or transfer to bypass mode if the bypass enable setting by pressing this button o Confirm selection key Press this button to confirm selection in UPS s...

Страница 16: ...nd the codes are listed in details in 3 5 section MUTE OPERATION Indicates that the UPS alarm is disabled OUTPUT BATTERY VOLTAGE INFORMATION Indicates the output voltage frequency or battery voltage V...

Страница 17: ...ORMATION Indicates the input voltage or frequency or battery voltage Vac Input voltage Vdc battery voltage Hz input frequency 3 3 Audible Alarm Battery Mode Sounding every 4 seconds Low Battery Soundi...

Страница 18: ...presents output voltage is 220Vac 230 presents output voltage is 230Vac Default 240 presents output voltage is 240Vac For 110 115 120 127 VAC models you may choose the following output voltage 110 pr...

Страница 19: ...ptions ENA ECO mode enable DIS ECO mode disable Default 05 ECO voltage range setting INTERFACE SETTING Parameter 2 3 Set the acceptable high voltage point and low voltage point for ECO mode Press the...

Страница 20: ...c Default 264Vac For 110 115 120 127 VAC models 125 132 setting the high voltage point from 115Vac to 132Vac Default 132Vac LLS Bypass low voltage point For 208 220 230 240 VAC models 184 225 setting...

Страница 21: ...PS will still charge battery under this mode Battery mode When the input voltage is beyond the acceptable range or power failure and alarm is sounding every 4 second UPS will backup power from battery...

Страница 22: ...Sounding every second Overload Sounding twice every second Battery is not connected Sounding every second Over Charge Sounding every second Over temperature Sounding every second Charger failure Sound...

Страница 23: ...excess loads from UPS output UPS is overloaded Devices connected to the UPS are fed directly by the electrical network via the Bypass Remove excess loads from UPS output After repetitive overloads the...

Страница 24: ...ged Charge the batteries for at least 5 hours and then check capacity If the problem still persists consult your dealer Batteries defect Contact your dealer to replace the battery Warning code is disp...

Страница 25: ...dealer Storage Before storing charge the UPS 5 hours Store the UPS covered and upright in a cool dry location During storage recharge the battery in accordance with the following table STORAGE TEMPERA...

Страница 26: ...ns or materials without prior notice and without incurring any obligation to make such changes and modifications on SY G products previously or subsequently sold EN62040 3 EN61000 EN62040 2 EN62040 1...

Страница 27: ......

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