Maintenance / Guarantee
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13 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Never use cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest production methods. The implementation
of carefully chosen materials and highly developed technologies ensure trouble−free functioning and a long
service life. The terms of guarantee do not apply where the cause of equipment malfunction is the fault of
the telephone network operator or any interposed private branch extension system. The terms of guarantee
do not apply to the batteries or power packs used in the products. The period of guarantee is 24 months
from the date of purchase.
All deficiencies resulting from material or production faults which occur during the period of guarantee will
be eliminated free of charge. Rights to claims under the terms of guarantee are annulled following interven-
tion by the purchaser or third parties. Damage caused as a result of improper handling or operation, incor-
rect positioning or storing, improper connection or installation, Acts of God or other external influence are
not covered by the terms of guarantee. In the case of complaints, we reserve the right to repair or replace
defect parts or provide a replacement device. Replacement parts or devices become our property. Rights to
compensation in the case of damage are excluded where there is no evidence of intent or gross negligence
by the manufacturer.
If your device shows signs of defect during the period of guarantee, please return it to the sales outlet in
which you purchased the SWITEL device together with the purchase receipt. All rights to claims under the
terms of guarantee in accordance with this agreement must be asserted exclusively with regard to your
sales outlet. Two years after the purchase and transfer of our products, claims under the terms of guarantee
can no longer be asserted.
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