In Case of Problems
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In Case of Problems
Service hotline
Should problems arise with the monitoring set, please refer to the following information first. In the
case of technical problems, please contact our hotline within Switzerland under tel. 0900 00 1675
(cost with Swisscom at time of going to print: CHF 2.60/min). In the case of claims under the terms of
guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
Solutions
Equipment does not
function
− Transmitter and/or receiver are not switched on.
− The batteries are empty or defective.
− The power adapter plugs do not make proper contact.
No reception
− Transmitter and receiver are not registered.
− Transmitter is too far from object being monitored, e.g. baby.
Observe the minimum distance of one meter.
− The receiver and transmitter are too far apart.
− The VOX sensitivity is set too low.
Reception interference
− The receiver and transmitter are too far apart.
− The battery power is too low.
− Other electronic devices are causing interference in the field of
transmission.
Beeping noise
(acoustic feedback)
− Increase the distance between receiver and transmitter.
− Reduce the volume on the receiver.
Noise
− The battery power is too low.
Picture but no sound trans-
mission
− Volume setting is too low.
Picture is in black and white
− The night vision function is active.
The batteries in the receiver
have not been recharged
− The power adapter plug does not make proper contact.
