20
swisscom-classicE104, sc-en, A31008-G3000-F001-1-7619
3000Cla.fm
14.01.00
Appendix
Warranty/repair/maintenance/approval
Warranty
Swisscom offers a two-year warranty for this device from
the date of purchase.
For a repair under warranty, the warranty card must be com-
pleted, stamped by the dealer and returned with the faulty
terminal.
The warranty does not cover damage caused by incorrect
use, wear and tear or third-party access. The warranty does
not cover consumables or defects which only have a minor
effect on the value or operability of the terminal.
In the event of malfunction, please contact the dealer.
Repair/maintenance
Leased terminals
If your telephone does not work properly, contact the faults
service (telephone number 175).
Repairs
1)
and fault removal are performed free of charge.
Purchased terminals
Repairs are performed free of charge within the warranty
period in accordance with warranty specifications1). For
repair, the terminal must be returned to the dealer.
If the faults service is used (even during the warranty
period), you will be charged a fee for travel and time. Out-
side the warranty period, material costs are invoiced in addi-
tion to this.
Battery
Batteries are considered as consumables and as such are
not covered by the warranty. Defective batteries are not
replaced free of charge. The applies to both leased and
purchased terminals.
1) excluding damage to consumables (cables, labels,
batteries, etc.) and caused by incorrect use (if the
terminal is dropped, leakages, etc.).
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