FITDAYS
TROUBLESHOOTING GUIDE
1. Bluetooth not connected
• The scale and smart phone must be both have
Bluetooth on.
• Check the IOS version of your smart phone; it must be
IOS 8.0 or higher / Andorid 5.0 or higher.
• Click Me -- > device find the scale
2. No body fat data measured when weighing
• User must be barefoot to measure the body fat.
• Make sure your feet and the scale are both dry.
• Scale not finishing weighing when the number display is
flashing (Keep standing on the scale around 10 second
until the number on the display stops flashing).
• Bluetooth is not turned on.
• Bluetooth is paired with a difference scale.
3. The scale is producing inconsistent weights.
• Check whether the scale is on a hard, flat surface.
• Check each sensor foot on the back to make sure
nothing is stuck to the bottom of it.
• Remove the batteries to restart the scale.
4. The App is display the incorrect flat-muscle ratio
The body parameter setting is incorrect, check to make
sure that you enter the correct gender, height, and age.
