3
Need help?
Give us a call on
0330 026 6273
and speak to one of our trained advisors.
Maintenance
Chrome plate finish is in accordance with BS EN 248 and to maintain the surface finishes, simply wipe occasionally with a mild detergent on a soft
damp cloth and dry using a soft cloth. Never use abrasive cleaners or chemical household cleaners, and avoid contact with concentrated bleach.
Swan products are manufactured to the highest of standards and should require little or no maintenance. In the unlikely event of any spare part
requirements, please contact our free phone helpline number which is 0330 0267 658.
Troubleshooting
1. Isolate the water supply using isolation valves (not supplied) or by
turning off at the mains.
2. Remove the cap, indice, screw and handle using appropriate tools.
3. Remove the valves. Check O-Rings/Seals for any damage. If damaged
a replacement will be necessary.
Contact Customer Services on 0330 0267 658 for available spares.
4. If seals are not damaged, place in a suitable solution and soak until
fully de-scaled.
5. Fit the components back to the tap by following the steps in reverse.
Turn on the water supply and check connections for any leaks.
Symptom
Cause
Remedy
No flow or low
flow rate
Partially closed isolation valve.
Open isolation valve.
Instantaneous water heater cycles on and off as flow rate
or pressure is too low.
Increase water flow rate or pressure through system.
Water pressure is below the required minimum.
Refer to specification for minimum pressure required.
Hot or cold water being drawn off elsewhere causing
pressure changes or instantaneous boiler temperature
changes.
Do not use other water outlets when using the taps.
Airlock or partial blockage in the supply pipework.
Flush through pipework to ensure removal of debris and
any airlocks.
Water
dripping from
taps
This is normal for a short time after using the taps.
This is caused by residual water tension, the build up of
water in the tap body.
If water continues to drip, this is possibly due to debris on
the washer/valve.
Remove valves and clean, refer to 'Maintenance'
section before starting any maintenance.
Taps do not
turn on
Closed isolation valve.
Open isolation valve.
Mains water supply turned off.
Turn on mains water supply.
Need help?
Give us a call on
0330 0267 658
and speak to one of our trained advisors.
Cap
Indice
Sc
rew
Handle
Valve
General Cleaning
Valve Cleaning