8.
Troubleshooting and Maintenance
Troubleshooting
The following checklist will help in troubleshooting problems:
Problem Possible
Cause
No data
Faulty wiring – check all wiring and terminations
No power – check fuse in the data recorder and power at
sensor. There is no fuse in the sensor itself.
Wrong address requested -- make sure the data recorder is
set up to request data at the proper address
Wrong address set in sensor -- use the identify command to
make sure the sensor is responding to the proper address, if
not double check internal address dip switches since on
power-up they override any address set by the software.
Command or address is wrong case – all ACCUBUBBLE
commands are capital letters, make sure address is proper
case and commands are upper case.
Garbled data
Multiple sensors set to the same address -- check address
settings of all SDI sensors. Remove all other sensors from
the recorder and add them one at a time.
Command issued to a wild card address (* or ?). Remove all
other sensors from the recorder and try again.
Erroneous data
Wrong units selected -- use the M command and look at the
units field. Verify that the desired units are selected.
High unstable readings when bubbler is utilized – Unit has
not been configured for use at the site. Use the XPC and
XPT commands as described in Chapter 6 – Installation to
configure the unit for the site.
High unstable readings when bubbler is utilized – Water in
the orifice line. Use 0XPR+240! To purge line for four
minutes.
Low readings when bubbler is utilized – Check for leaks in
the system by using the XPL command.
Erroneous offset entered -- display the field calibration
offset using the M3 command and verify it. Re-calibrate the
offset.
Erroneous user scale and offset entered – display the user
scale and offset using the M3 command and verify.
CAUTION: Do not remove the microprocessor from the ACCUBUBBLE for
any reason. If there is a problem with the processor, please notify Sutron
Customer Service at (703) 406-2800. Only factory-trained personnel with
specialized tools can remove the microprocessor without damaging the unit and
the processor.
Also note that each microprocessor has been characterized for the specific unit
in which it is placed; THEY ARE NOT INTERCHANGEABLE.
Bringing the Benefits of Real-Time Data Collection to the World
Sutron Corporation, 21300 Ridgetop Circle, Sterling, Virginia 20166-6520
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