TABLE 2
– TROUBLESHOOTING GUIDE
Symptom
Possible Reason
Troubleshooting Procedure
Dehumidifier does not
turn on/run�
No power to unit�
• Check that the dehumidifier is plugged in�
• Check that the power switch is turned ON�
• Check that the control is turned ON�
• Check that the circuit breaker has not tripped�
Dehumidifier blower is
running but with little or
no airflow�
Pressure drop across
dehumidifier is too high�
• Check dehumidifier air filter and replace if necessary�
• Check for blocked duct work and clear�
Dehumidifier blower is
running but compressor
is not�
Float switch open�
• If float switch installed, check connections at control board and empty condensate pan�
• If no float switch installed check that the jumper is installed at the float switch terminals on the control
board�
Coil frosting – defrost�
• Lack of or reduced airflow� Check dehumidifier air filter and replace if necessary�
• Check for blocked duct work�
• Inlet air conditions below 60°F� Increase the humidity setting�
Inlet air temperature is
outside of the 50°F –
104°F range or the dew
point is below 36°F and
there is a demand for
dehumidification�
• Verify all ductwork is properly sealed�
Dehumidifier is not
draining properly�
Drain line blocked or unit
not level�
• Verify that the unit is level�
• Check the drain line blockages and for a continuous downward slope�
Dehumidifier is
producing hot air�
Normal function�
• Air is reheated across the condenser coil, resulting in a temperature rise between inlet and outlet, this is
normal�
LIMITED WARRANTY
Your Research Products Corporation Anden™ Dehumidifier is expressly warranted for five (5) years from date of installation to be free from defects in materials or workmanship�
Research Products Corporation’s exclusive obligation under this warranty shall be to supply, without charge, a replacement for any component which is found to be defective within such
five (5) year period and which is returned not later than thirty (30) days after said five (5) year period by you to either your original supplier or to Research Products Corporation, Madison,
Wisconsin 53701, together with the model number and installation date of the dehumidifier�
THIS WARRANTY SHALL NOT OBLIGATE RESEARCH PRODUCTS CORPORATION FOR ANY LABOR COSTS AND SHALL NOT APPLY TO DEFECTS IN WORKMANSHIP OR MATERIALS
FURNISHED BY YOUR INSTALLER AS CONTRASTED TO DEFECTS IN THE DEHUMIDIFIER ITSELF�
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE AFORESAID FIVE YEAR PERIOD� RESEARCH PRODUCTS
CORPORATION’S LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OTHER THAN DAMAGES FOR PERSONAL INJURIES, RESULTING FROM ANY BREACH OF THE AFORESAID
IMPLIED WARRANTIES OR THE ABOVE LIMITED WARRANTY IS EXPRESSLY EXCLUDED� THIS LIMITED WARRANTY IS VOID IF DEFECT(S) RESULT FROM FAILURE TO HAVE THIS UNIT
INSTALLED BY A QUALIFIED HEATING AND AIR CONDITIONING CONTRACTOR� IF THE LIMITED WARRANTY IS VOID DUE TO FAILURE TO USE A QUALIFIED CONTRACTOR, ALL DISCLAIMERS
OF IMPLIED WARRANTIES SHALL BE EFFECTIVE UPON INSTALLATION�
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above exclusion or limitations may
not apply to you�
This warranty gives you specific legal rights and you may also have other rights which vary from state to state�
WARRANTY REGISTRATION
Visit us online at
anden.com
to register your Anden product� If you do not have online access, please mail a postcard with your name, address, phone number, email address, product
purchased, model number, date of purchase, and dealer name and address to: Research Products Corporation, P�O� Box 1467, Madison, WI 53701�
Your warranty registration information will not be sold or shared outside of this company.
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