Limited
Warranty
Surelight Ltd hereby warrants, to the original purchaser, Surelight Ltd finished products to be free of manufacturing defects in material and workmanship for a standard period of 3 Years unless otherwise stated from the date of
purchase, with an extended warranty available upon request. This warranty shall be valid only if the product is purchased from Surelight Ltd. During the warranty period, you are entitled to have the products repaired or replaced
if the products fail to be of acceptable quality and damage under normal use. It is the owner's responsibility to establish the date and warranty terms by acceptable evidence, at the time service is sought.
Warranty is applied by the Surelight Ltd in England. Surelight Ltd retains the right to review the justification of the claim. The limited warranty is subjected to the following additional conditions:
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USER MANUAL
www.surelight.com
a.
The product is properly handled, installed and maintained according to official latest instructions or manual of Surelight Ltd and applicable regulations and standards.
b.
Purchaser must notify Surelight Ltd in writing of 8D CORRECTIVE ACTION REPORT to specially state the defect in question no later than 15 days after they were detected. Acceptance of the product shall not be denied on the grounds
of insignificant defects. Claims for defects notified belatedly are excluded.
c.
A copy of the purchase invoice of the concerned products must be attached to submit to Surelight Ltd.
d.
The concerned products sample shall be returned back as required quantity to Surelight Ltd for inspection upon request, and sent to the following address:
Surelight Ltd
Unit 37
Venture One Business Park
Long Acre Close
Holbrook Industrial Estate
Sheffield
S20 3FR
This is not a service contract, and this warranty does not include maintenance, cleaning or periodic check-up. Parts not covered by this warranty include: fuses, external power supplies, third party items not manufactures by
Surelight Ltd. During the period specified above, if any product covered by this limited warranty, Surelight Ltd determines to its satisfaction that such product failed to satisfy this warranty, Surelight Ltd will, at its own discretion,
repair or replace the product or the defective part thereof. For purpose of clarify, “repair or replace the product or the defective part thereof” does not include any removal or reinstallation costs or expenses, including, without
limitation, any labor costs or expense, shipping costs to return non-confirming products or any damages that may occur during the return of product to Surelight Ltd. A refund will not be provided for any warranty claim, but the
purchaser may, at its discretion, require deducting the original purchase price of defective product or part from future purchase orders.
If Surelight Ltd chooses to replace the product and is not able to do so because it has been discontinued or is not available, Surelight Ltd may replace it with a comparable product. Surelight Ltd reserves the right to use new,
reconditioned, refurbished, repaired, or remanufactured products or parts in the repair of replacement of any product covered by this limited warranty. All products covered by this warranty were manufactured after January 1,
2012, and bear identifying code to that effect.
Surelight Ltd reserves the right to make changes in design and/or improvements upon its products and accessories without any obligation to include these changes in any products theretofore manufactured.
Exclusion of Warranty:
a. Warranty period has expired.
b.Legal proof-of-purchase invoice or PO numbers are not provided, or are reasonably believed to have been forged or tampered with.
c. Damage caused by improper installation, wiring, storage, transportation, incorrect use, bending or operation not in accordance with the official latest instructions or manual.
d.Damage caused by unauthorized modification, dissection, soldering, or any deliberate damage or losses.
e. Damaged caused by the carrier in-transit, which will be handled under separate terms (Purchaser’s designated consignee is responsible for all eight claims; Surelight Ltd will be available to assist in such matters if proving
forward service).
f. Accessories or attachments to the product that are not supplied or approved by Surelight Ltd and led to the damage.
g. The product is not used for the purpose for which designed or if any repairs, alterations or maintenances are made by any person not authorized by Surelight Ltd.
h.Product silk printed serial numbers, crimped waterproof ring show signs of tampering or removal.
i. Conditions demonstrating misapplication, under/over voltage situations, extreme environmental conditions beyond those defined in the product specification.
j. Abrasions and natural appearance variations (i.e. dusty, fouling, etc.) that do not affect the function of the product.
k. Direct or indirect losses caused by force majeure (i.e. vandalism, natural disaster, warfare, acts of terrorism, riots, fire, explosion, etc.).
Freight
Transportation cost for return product will be carriage paid (at the cost of the claimant). If the product was found to be defective after inspection, Surelight Ltd will reimburse the freight cost by deducting it from future order and
bear the cost of replacement or repaired product delivery (Surelight Ltd will, at its own dissection, select the shipping way ); if the product was found not to be defective or exclusion of warranty, the claimant shall bear all the
return expenditures and need to re-purchase the product if requires replacement.
This warranty is the only written warranty applicable to Surelight Ltd Products and supersedes all prior warranties and written descriptions of warranty terms and conditions heretofore published.
