SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]
8
Troubleshooting
Troubleshooting
Problem
Resolution
Signal booster has no power
After installing your signal
booster system, you have
no signal or reception.
Verify that the booster switch is turned on. Make sure the power
supply is plugged in. If the power LED is still off, return the power
supply to SureCall. Contact SureCall’s tech support at 888-365-
6283 or @surecall.com, or go to www.surecall.com and log on to
online suport to receive a Return Merchandise Authorization (RMA).
Verify that all signal booster and antenna
cable connections are secure.
The Warning LED on the
side of your signal booster is
flashing red.
Make sure you have the recommended 4-6
feet of separation between the booster and
the antenna.
Component
Product Number Description
Kitting Information
LTE- V / LTE- A
Antenna
Outdoor Cable
Outdoor Cable
200W
SC- 174 10 feet
SC- 110W (Optional)
SC-174-5 Feet
2.1 dB
3.8 dB
3 dBi
1.1 dBi
