SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]
Three-Year Product Warranty
SureCall warrants its products for three years from the date of purchase against defects in workmanship and/
or materials. Specifications are subject to change. The three-year warranty only applies to products meeting
the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year
warranty applies to any products manufactured before May 1, 2014.
Products returned by customers must be in their original, un-modified condition, shipped in the original or
protective packaging with proof-of-purchase documentation enclosed, and a Return Merchandise Authoriza-
tion (RMA) number printed clearly on the outside of the shipping container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free
at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside
of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all ac-
cessories originally included in the signal booster box must be returned with the signal booster. (The Buyer
does not need to include accessories sold in addition to the signal booster, such as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected to misuse,
abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material
and workmanship, and will perform in full accordance with applicable specifications. The limit of liability under
this warranty is, at SureCall’s option, to repair or replace any product or part thereof which was purchased
up to
THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014,
as determined by examination by SureCall, prove defective in material and/or workmanship. Warranty returns
must first be authorized in writing by SureCall. Disassembly of any SureCall product by anyone other than an
authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make
changes in any of its products without incurring any obligation to make the same changes on previously
delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all prod-
ucts returned to SureCall for repair, and SureCall will pay the return shipping with the exception of products
returned from outside the United States, in which case the Buyer will pay the shipping charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise,
which are found to meet the applicable specifications or which are not defective or not covered by this war-
ranty.
Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they
satisfactorily fulfill the performance requirements that were published in the product specification literature,
or in accordance with samples provided by SureCall. This warranty shall not apply to any products or parts
thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no
warranty whatsoever in respect to accessories or parts not supplied by it.
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Warranty
