SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]
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Warranty
FCC, IC and Safety
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]
Three-Year Product Warranty
Register at www.SureCall.com
SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are
subject to change. The three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and
going into effect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.
Products returned by customers must be in their original, un-modified condition, shipped in the original or protective packaging with proof-
of-purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping
container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns
received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to
receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The
Buyer does not need to include accessories sold in addition to the signal booster, such as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that
alters or damages the product’s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will
perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any
product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1,
2014, as determined by examination by SureCall, prove defective in material and/or workmanship. Warranty returns must first be authorized in
writing by SureCall. Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in
its entirety. SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on
previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair,
and SureCall will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will
pay the shipping charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the
applicable specifications or which are not defective or not covered by this warranty.
Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulfill the performance
requirements that were published in the product specification literature, or in accordance with samples provided by SureCall. This warranty
shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall
makes no warranty whatsoever in respect to accessories or parts not supplied by it.
Limitations of Warranty, Damages and Liability:
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS
AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR
REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING.
SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY
CELLPHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH
IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL
DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that
cannot be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration
Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions
provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the
extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof.
FCC, IC and Safety Information
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of
merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with
and for its customers. SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or
errors. The information and specifications in this document are subject to change without notice. © 2016. All Rights Reserved. All trademarks
and registered trademarks are the property of their respective owners.
48346 Milmont Drive
Fremont, California 94538, USA
888.365.6283
www.surecall.com
Important:
Before installing your booster you need to register it with your carrier. You can do so online at the following urls:
Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
T-Mobile: https://www.signalboosterregistration.com/
Sprint: https://www.sprint.com/legal/fcc_boosters.html
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
FCC Information:
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers
consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20
cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service
provider.
This device may be operated ONLY in a fixed location for in-building use.
WARNING: E911 location information may not be provided or may be inaccurate for calls served BY USING THIS DEVICE.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada:
This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation
Cet appareillage numérique de la classe A répond a toutes les exigencies de l’interférence canadienne causant des réglements d’équipment.
L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit
accepter n’importe quelle intérference reçue, y compris l’intérference qui peut causer l’opération peu désirée.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present,
the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band
users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
La puissance de sortie nominale indiquée par le fabricant pour cet appareil concerne son fonctionnement avec porteuse unique. Pour des
appareils avec porteuses multiples, on doit réduire la valeur nominale de 3,5 dB, surtout si le signal de sortie est retransmis et qu’il peut
causer du brouillage aux utilisateurs de bandes adjacentes. Une telle réduction doit porter sur la puissance d’entrée ou sur le gain, et ne doit
pas se faire au moyen d’un atténuateur raccordé à la sortie du dispositif
