SUPREME 32IN, Руководство пользователя

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This warranty applies to normal residential use only. Damages caused by acts nature or natural disasters,
accidents, over firing, misuse, abuse, negligence, improper installation, alterations or substitutions of
components of the fireplace, abrasives, chemical cleaners, and negligence are not covered by this warranty.
Burning anything other than natural wood will damage your fireplace and void the warranty.
This warranty is void for any product that has been moved from its original installation location.
SUPREME FIREPLACES INC. will not be responsible for environmental conditions and drafting issues such as
inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may
not be caused by geographic elements, exterior elements and/or mechanical systems such as exhaust fans,
furnaces, clothes dryers, etc.
The noise generated by the expansion and contraction of the metallic components is normal as they heat up and
cool down and are not covered under the warranty.
Labour covered under the warranty must not exceed the retail price of the part being replaced, are based on a
predetermined rate amount found in the dealer program, exclude dealer travel costs and are disbursed to the
dealer.
The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and
investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to
this warranty by refunding the wholesale price of the defective part(s).
The manufacturer shall in no event be responsible for any consequential damages of any nature, which are in
excess of the original purchase price of the product.
Repairs and/or replacements of parts and labor covered under warranty must be preauthorized by SUPREME
FIREPLACES INC.
A proof of purchase (copy of the invoice) is required for all warranty claims, as well as the completed
warranty claim form and pictures/videos of the issue.
This Limited Warranty is effective on all appliances sold after May 31
st
, 2022, and supersedes any and all
warranties currently in existence.
Please register your SUPREME product online at https://supremem.com/warranty.php to ensure full
warranty coverage. Prior to contacting your dealer, have the following information available for
warranty claim processing:
•
Customer information (name, telephone number, and address)
•
Proof of purchase
•
Model name and serial number (see Section 2.17)
•
Detailed description of defected component
•
Pictures (minimum of three)
•
Videos of the issues
In the case of a return for repair or replacement, it is the responsibility of the customer to adequately
package the component/unit to prevent further damage during transport. Items sent to SUPREME
FIREPLACES INC. without an open warranty claim will be returned to the sender.