27
Chapter 5 Manage XpressKEY in SupraWEB
SUPRA
WEB
Identify a Keyholder by Serial Number
1. Click
Identify
Keyholder
.
2. Enter the key serial
number.
3. Click
Find
.
Manage Keybox Inventory
1. Click
LISTINGS
.
2. Click the
Keyboxes
link.
3. Click a keybox
Manage the keybox
information.
To add a keybox, click
the
Add Keybox
link,
enter the keybox serial
number, shackle code,
and MLS number where
the box is located.
To assign a listing to a
keybox already in your
inventory, select the
Assign Listing
dropdown,
choose the keybox, and
enter the MLS number
where the keybox is
located and click
Assign
.
Notification Setup
As a listing agent you have several options for sending showing notifications.
Your board or association must
contact Supra to “opt-in” to showing notifications for this feature to be available to you. Using SupraWEB,
you can add multiple people (i.e. the listing agent, office staff, and the home owner) to receive notifications.
N
otifications are sent to email addresses and cell phone numbers (as text) but not to the XpressKEY.
Listing agent
- To receive notifications, make sure your email is correct in the
Email Address
field and
check the
Send me showing notifications...
box in
General Email Settings
.
Partner or team member
- Add partners to receive all showing notifications by entering their email in
the
Also send a copy to: (CC)
field.
Client
- To have your client receive notifications, go to the specific keybox in your inventory, check the
box and enter their clients email.
The
Showing Notification
feature alerts the listing agent when a keybox key container is opened to start a
showing. This information can be display on all activity reports.
Showing information includes keybox serial number, associated listing address/information, date of showing,
the beginning and the end of the showing time (if enabled), and displays on all activity reports in SupraWEB.