7
Chapter 2 Get Started
GET ST
ARTED
Power Up
There are three (3) power states;
ON
,
OFF
, and
Standby
.
•
ON
. Press the power button on the left side to
turn it on.
•
OFF
. Use this feature when the key will not be
operated for an extended period of time. While
in the OFF state the key will not be able to check
into the network. Push and hold the power
button (about 3-5 seconds) and tap
Power Off
to turn it off.
•
Standby
. Press the power button momentarily
to place it in ‘standby’ (sleep-type) mode.
Some background operations such as GPS and
cellular may still occur. Press the power button
momentarily to awaken the key.
2
Automatic Update
The XpressKEY contains a cellular radio that communicates with the Supra network. The XpressKEY is
programmed to automatically sync twice a day to update the key, send and receive showing notifications, and
receive messages. For the key to update it must be powered on and within cellular range for 10 continuous
minutes during any 24-hour period to update.
As long as the XpressKEY is updated, it does not need to be within cellular range to open keyboxes. However,
it does need to be in cellular range to send and receive showing notifications.
In order for an automatic update to occur the XpressKEY must be:
•
Must be in
Powered ON
mode and have a charged battery
•
In cellular range
•
In good standing with your association or organization and Supra
Manual Update and Sync
If the XpressKEY was not able to update or requires an update, a
Key Expired
!
Enter Update Code
alert
displays and you can manually update the XpressKEY by following the applicable instructions below.
A
Warning Cellular Coverage Required
pop-up box will appear if you are out of cellular range when you try to
perform a function that requires cell connection. If you see the warning, move into cellular coverage.
Obtain an Update Code
If the XpressKEY is outside the cellular range for more than 24 hours, there are three (3) ways to update your
key:
Option 1: Get an Update Code with SupraWEB
1.
Go to:
.
2. Select
Agents-Log
on to SupraWEB
and
Login.
3. Select the
Update
Code
link under
Quick
Links
.
4. Type the displayed
update code into the
XpressKEY.
Tip
: If you get the
Key Expired!
warning,
While in cell coverage, power the XpressKEY
off, then power it back on to reconnect it to
the system.
