3-5
Chapter 3: Troubleshooting
Answer:
To solve this issue, disable the IPMI jumper. Another solution is to
use a USB floppy drive instead of the onboard floppy drive. For the IPMI jumper
location, please check Chapter 1.
Question:
Why can't I format a floppy disk in Windows or why does it take too long
to format a floppy disk on the X8SIL-F or X8SIE-F/X8SI6-F motherboard?
Answer:
This is maybe because C State Technology is enabled in the BIOS.
Please go to the BIOS (Advanced -> Processor & Clock options -> Intel ® C-
STATE tech), and select “disable”.
Question:
What is the heat sink part number for my X8SIL/X8SIL-F/X8SIL-V,
X8SIE/X8SIE-F/X8SIE-LN4 or X8SI6-F motherboard?
Answer:
For the 1U passive heat sink, ask for SNK-P0046P (back plate is
included), for the 2U active heat sink, SNK-P0046A4.
Question:
Does the PCI-E slots on the X8SIL/X8SIL-F/X8SIL-V, X8SIE/X8SIE-F/
X8SIE-LN4 or X8SI6-F motherboard support graphic cards?
Answer:
Yes they do, but not Slot 6 and Slot 7 on the X8SIL motherboard.
This is due to Intel chipset limitations.
Question:
Why can't I recover the BIOS even when I’ve followed the instructions
in the user’s manual for X8SIL-F or X8SIE-F?
Answer:
Please disable the IPMI jumper and try it again. For the jumper loca-
tion, please check Chapter 1.
Question:
My floppy drive returns an error when installing drivers during Windows
installation or BIOS recovery on my X8SIL-F or X8 SIE-F motherboard, what shall
I do?
Answer:
Please disable the IPMI jumper and try it again. For the jumper loca-
tion, please check Chapter 1. If you are installing Windows Vista or Windows
7, you may also use a USB drive in lieu of a floppy drive.
Question:
My built-in floppy interface is disabled by default. What is the reason
for this?
Answer:
This is due to an Intel limitation where a conflict exists with the floppy
drive in C-States C4~C7. Therefore, when enabling the floppy disk drive in
-
terface, C-States C4~C7 will be disabled automatically to prevent a conflict.
If both a floppy disk drive and C-States C4~C7 (enabled) are needed, we
recommend to leave the internal floppy interface at disabled and use a USB
floppy drive instead. For more on Intel C-State architecture, please see Page
4-7 of the BIOS Chapter.
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