3-3
Chapter 3: Troubleshooting
2. BIOS upgrades can be downloaded from our web site at
(http://www.supermicro.
com/support/bios/
)
Note: Not all BIOS can be fl ashed; it depends on the modifi cations to the
boot block code.
3. If you still cannot resolve the problem, include the following information when
contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system fi rst boots up)
•System
confi
guration
An example of a Technical Support form is on our web site at
(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can be
reached by e-mail at [email protected] or by fax at: (408) 503-8000,
option 2.
3-3
Frequently
Asked
Questions
Question: What are the various types of memory that my motherboard can
support?
Answer:
The X7DWA-N has eight 240-pin DIMM slots that support DDR2 FBD
ECC 800/667/533 SDRAM modules. It is strongly recommended that you do not
mix memory modules of different speeds and sizes.
Question: How do I update my BIOS?
Answer:
It is recommended that you
do not
upgrade your BIOS if you are experi-
encing no problems with your system. Updated BIOS fi les are located on our web
site at
(http://www.supermicro.com/support/bios/
). Please check our BIOS warning
message and the information on how to update your BIOS on our web site. Also,
check the current BIOS revision and make sure it is newer than your BIOS before
downloading. Select your motherboard model and download the BIOS fi le to your
computer. Unzip the BIOS fi les onto a bootable fl oppy and reboot your system.
Follow the Readme.txt to continue fl ashing the BIOS.
*
Warning
: Do not shut down or reset the system while updating BIOS to
prevent possible system boot failure!
Question:
What's on the CD that came with my motherboard?
Answer:
The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install
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