3-5
Chapter 3: Troubleshooting
Question: I installed my microphone correctly, but I can't record any sound.
What should I do?
Answer:
Go to <Start>, <Programs>, <Accessories>, <Entertainment> and then
<Volume Control>. Under the Properties tab, scroll down the list of devices in the
menu and check the box beside "Microphone".
Question: After I have installed 4 pieces of 1GB Memory, why does the BIOS
only detect about 3.145 GB of memory during POST?
Answer:
Because the chipset does not support memory remapping, and PCI-E
memory requires a great deal of memory, so there is a memory hole located around
the 4GB memory address.
Question: How do I connect the ATA100/66 cable to my IDE device(s)?
Answer:
The 80-wire/40-pin high-density ATA100/66 IDE cable that came with your
system has two connectors to support two drives. This special cable must be used
to take advantage of the speed the ATA100/66 technology offers.
Connect the blue
connector to the onboard IDE header and the other connector(s) to your hard
drive(s).
Consult the documentation that came with your disk drive for details on
actual jumper locations and settings.
3-4 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required be-
fore any warranty service will be rendered. You can obtain service by calling your
vendor for a Returned Merchandise Authorization (RMA) number. When returning
to the manufacturer, the RMA number should be prominently displayed on the
outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and
handling charges will be applied for all orders that must be mailed when service
is complete.
For faster service, RMA authorizations may be requested online (http://www.super-
micro.com/support/rma/).
This warranty only covers normal consumer use and does not cover damages in-
curred in shipping or from failure due to the alteration, misuse, abuse or improper
maintenance of products.
During the warranty period, contact your distributor fi rst for any product problems.
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