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6
Preface
5.1 Microsoft Windows OS Installation .....................................................................................71
5.2 Driver Installation ................................................................................................................73
5.3 SuperDoctor
Chapter 7 Troubleshooting and Support
7.2 Baseboard Management Controller (BMC) ........................................................................78
7.3 Troubleshooting Procedures .............................................................................................79
No Power ..........................................................................................................................79
No Video ...........................................................................................................................80
System Boot Failure .........................................................................................................80
Memory Errors ..................................................................................................................80
Losing the System's Setup Configuration
.........................................................................81
7.5 Crash Dump Using BMC ....................................................................................................84
7.6 UEFI BIOS Recovery .........................................................................................................85
7.7 CMOS Clear .......................................................................................................................90
7.8 Where to Get Replacement Components ..........................................................................91
7.9 Reporting an Issue .............................................................................................................91
Technical Support Procedures ..........................................................................................91
Returning Merchandise for Service ...................................................................................91
Vendor Support Filing System ..........................................................................................92