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H12SSW-iNR/NTR User's Manual

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Question: When I ran the setup.exe to install the AMD SP3 I/O driver on Windows, the
following message showed up:

Answer:

It happens in some environments. To solve this problem, click

OK

and save the

installation package to the location you specify. The driver is then installed automatically.

Microsoft KB: 4022723
Enabled machines with AMD I/O Virtualization Technology (IOMMU) to boot without BIOS
restriction.

https://support.microsoft.com/en-us/help/4022723/windows-10-update-kb4022723

Question: For the AMD EPYC platform, we found that the Windows Server 2012/2016

OS would not install properly. It however works fine with Linux OS, any suggestions?

Answer:

This issue is due to Windows server OS' compatibility with the virtualization function,

we suggest to disable IOMMU (Input/Output Memory Management Unit) before installing the
Windows Server OS. After installing the OS and hotfix update is finished, then you could
enable the IOMMU in BIOS.
BIOS >> Advanced >> NB Configuration >> IOMMU >> Change from Auto to Disabled.

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Содержание H12SSW-iNR

Страница 1: ...USER S MANUAL Revision 1 0 H12SSW iNR NTR...

Страница 2: ...an industrial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful...

Страница 3: ...nsuming little power Please note that this motherboard is intended to be installed and serviced by professional technicians only For processor memory updates please refer to our website at http www su...

Страница 4: ...r B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supe...

Страница 5: ...ture Control 18 System Resource Alert 18 1 5 ACPI Features 19 1 6 Power Supply 19 1 7 Super I O 19 Chapter 2 Installation 2 1 Static Sensitive Devices 20 Precautions 20 Unpacking 20 2 2 Motherboard In...

Страница 6: ...ble 53 3 2 Technical Support Procedures 54 3 3 Frequently Asked Questions 55 3 4 Returning Merchandise for Service 57 3 5 Battery Removal 57 Proper Battery Disposal 57 Battery Installation 58 Chapter...

Страница 7: ...7 A 4 IPMI 98 Appendix B Standardized Warning Statements B 1 Battery Handling 99 B 2 Product Disposal 101 Preface...

Страница 8: ...drivers utilities and the user s manual for your server Supermicro product manuals http www supermicro com support manuals Product drivers and utilities https www supermicro com wftp driver Product s...

Страница 9: ...R NTR Image Note All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look exactly t...

Страница 10: ...10 H12SSW iNR NTR User s Manual Figure 1 2 H12SSW iNR NTR Layout...

Страница 11: ...mation on jumpers I O ports and JF1 front panel connections Jumpers LED indicators not indicated are used for testing only Use only the correct type of onboard CMOS battery as specified by the manufac...

Страница 12: ...COM 1 Rear panel COM port 1 FAN 1 6 System cooling fan headers JF1 Front control panel JSD1 JSD2 SATA DOM power connector JTPM1 Trusted Platform Module TPM Port 80 connector SATA0 SATA1 Internal SATA...

Страница 13: ...1 Introduction Note Jumpers connectors switches NVMe slots 1 15 and LED indicators that are not described in the preceding tables are for manufacturing testing purposes only and are not covered in th...

Страница 14: ...AST 2500 BMC for gigabit RJ45 port Dual RJ45 LAN ports H12SSW iNR 1GbE Broadcom 5720L H12SSW NTR 10GbE Broadcom 57416 Graphics ASPEED AST2500 BMC chip with one VGA port I O Devices One COM connector...

Страница 15: ...PU system and memory temperature CPU switching phase voltage regulator CPU Thermal Trip support Fan Control One cooling zone Low noise fan speed control Pulse Width Modulation PWM fan control System M...

Страница 16: ...DDR4 DIMM 0 DDR4 DIMM 0 DDR4 DIMM 0 USB3 0 Type A DDR4 DIMM 0 F G H B C D CPU G0 3 0 CPU G2 PCIe 3 0 SATA 23 20 CPU G2 PCIe 7 4 SATA 27 24 CPU G3 PCIe 3 0 SATA 33 30 CPU G3 PCIe 7 4 SATA 37 34 CPU P3...

Страница 17: ...Adaptive Thermal Management Monitoring PCI E 3 0 SATA 3 0 w transfer rates of up to 6 Gb s System Management Bus SMBus Specification Version 4 0 1 3 Special Features This section describes the health...

Страница 18: ...the cooling fans through the IPMI Web interface The chassis fans are controlled by Thermal Management Environmental Temperature Control The thermal control sensor monitors the CPU temperature in real...

Страница 19: ...ecessary for proper and reliable operation It is even more important for processors that have high CPU clock rates In areas where noisy power transmission is present you may choose to install a line f...

Страница 20: ...uch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when no...

Страница 21: ...ground the motherboard to the chassis Make sure that the metal standoffs click in or are screwed in tightly Phillips Screwdriver 1 Standoffs 11 Only if Needed Phillips Screws Tools Needed Location of...

Страница 22: ...22 H12SSW iNR NTR User s Manual Figure 2 1 Motherboard Mounting Holes...

Страница 23: ...standoffs in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using the Phillips screwdriver insert a Phillips head 6 screw i...

Страница 24: ...ore you install the CPU heatsink If you buy a CPU separately make sure that you use an AMD certified heatsink only Make sure to install the motherboard into the chassis before you install the CPU heat...

Страница 25: ...pping position 3 Lift the rail frame up by gripping the lift tabs near the front end of the rail frame While keeping a secure grip of the rail frame lift it to a position so you can do the next step o...

Страница 26: ...le of the carrier frame CPU package assembly from its shipping tray and while gripping the handle align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bot...

Страница 27: ...uble check that the CPU is aligned properly 7 Lift up the rail frame till it securely rests in upright position Then remove the PnP cover cap from the CPU socket below Grip the two lift tabs marked Re...

Страница 28: ...frame is spring loaded and has to be held in place before it is secured Important Use a torque screwdriver set it at 16 1 kgf cm 14 0 lbf in with a Torx T20 screw head bit to prevent damage to the CP...

Страница 29: ...in order When finished the force frame will be secure over both the rail frame and CPU package 11 After the force frame is secured and the CPU package is in place now you must install the heatsink to...

Страница 30: ...ws down on the heatsink in a clockwise fashion till it is secure The heatsink will now be secured and you have finished installing the processor and heatsink onto the motherboard Repeat this procedure...

Страница 31: ...frame is spring loaded so be careful lifting it up into a vertical position 5 Grip the handle of the carrier frame and pull upwards to extract it from the rail frame Return the carrier frame CPU packa...

Страница 32: ...he table below for additional memory information Populating RDIMM RDIMM 3DS LRDIMM LRDIMM 3DS DDR4 Memory Modules with 7002 Processor Type DIMM Population Maximum DIMM Capacity GB Maximum Frequency MH...

Страница 33: ...the same type size and speed Mixed DIMM speeds can be installed However all DIMMs will run at the speed of the slowest DIMM The motherboard will support odd numbered modules 1 or 3 modules installed...

Страница 34: ...air in the system e g A C E G Processors and their Corresponding Memory Modules Channel CPU A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2 1 DIMM Not Recommended CPU1 V 2 DIMMs Not Recommended CPU1 V...

Страница 35: ...mory slot 4 Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Press both ends of the module straight down into the slot until the module snaps into pl...

Страница 36: ...of the various I O ports on the rear of the motherboard Figure 2 2 I O Port Locations and Definitions Rear I O Ports Description Description Description 1 COM Port 5 USB 2 3 0 9 VGA Port 2 IPMI LAN Po...

Страница 37: ...cator provides easy identification of a system that may be in need of service See page 36 for the front panel UID LED header location on JF1 Note UID can also be triggered via IPMI on the serverboard...

Страница 38: ...the front of the chassis These connectors are designed specifically for use with Supermicro chassis See the figure below for the location of JF1 Power Button UID LED 1 NIC1 Link LED Reset Button 2 HDD...

Страница 39: ...JF1 Refer to the table below for pin definitions NMI Button Pin Definitions JF1 Pin Definition 19 Control 20 Ground Power LED Pin Definitions JF1 Pin Definition 15 5V 16 Ground HDD LED The HDD LED con...

Страница 40: ...s located on pins 11 and 12 of JF1 and the LED connection for LAN Port 2 is on Pins 9 and 10 Attach the NIC LED cables to display network activity Refer to the table below for pin definitions NIC1 NIC...

Страница 41: ...o turn off the power in the suspend mode press the button for at least 4 seconds Refer to the table below for pin definitions Reset Button The Reset Button connection is located on pins 3 and 4 of JF1...

Страница 42: ...12V Red 3 Tachometer Yellow 4 PWM Control Blue Disk On Module Power Connector JSD1 JSD2 The Disk On Module DOM power connector at JSD1 provides 5V power to a solid state DOM storage device connected t...

Страница 43: ...ector M 2 C1 M 2 C2 The PCI E M 2 connectors are for devices such as memory cards wireless adapters etc These devices must conform to the PCI E M 2 specifications formerly known as NGFF These particul...

Страница 44: ...USB3_RN 3 Stda_SSRX 17 USB3_RP 4 GND 16 GNd 5 Stda_SSTX 15 USB3_TN 6 Stda_SSTX 14 USB3_TP 7 GND 13 GND 8 D 12 USB_N 9 D 11 USB_P 10 x Onboard Battery BT1 The onboard back up battery is located at BT1...

Страница 45: ...warnings of chassis overheating or fan failure This LED will blink when a fan failure occurs Refer to the table on right for pin definitions Overheat Fan Fail Pin Definitions Pins Definition 1 5vDC 2...

Страница 46: ...NC 8 PWR_OK 21 5V 9 5VSB 22 5V 10 12V 23 5V 11 12V 24 Ground 12 3 3V 12V 8 pin Auxilliary Power Connector JPWR1 JPWR1 is an 8 pin ATX power input to provide auxiliary power to the processor Refer to t...

Страница 47: ...nector Pins Jumper Setting 3 2 1 3 2 1 Clear CMOS JBT1 JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally clear...

Страница 48: ...hangs Watch Dog must also be enabled in BIOS The default setting is Reset Note When Watch Dog is enabled the user needs to write their own application software to disable it Watch Dog Jumper Settings...

Страница 49: ...to the UID switch The front UID LED is located on the front panel When you press the UID switch both rear LED1 and front UID LED indicators will turn on Press the UID switch again to turn off the LED...

Страница 50: ...s LED will turn off Turn off the system and unplug the power cable before removing or installing any component s Onboard Power LED Indicator LED Color Definition Off System Off power cable not connect...

Страница 51: ...and chassis 4 Disconnect all cables from the motherboard including those for the keyboard and mouse 5 Remove all add on cards 6 Install a CPU a heatsink and connect the power LED to the motherboard Ch...

Страница 52: ...especially the DIMM modules Make sure that system power is on 3 Turn on the system with only one DIMM module installed If the system boots check for bad DIMM modules or slots by following the Memory...

Страница 53: ...perly Check the hardware monitoring settings in the IPMI to make sure that the CPU and system temperatures are within the normal range Also check the front panel Overheat LED and make sure that it is...

Страница 54: ...e do not sell directly to end users so it is best to first check with your distributor or reseller for troubleshooting services They should know of any possible problem s with the specific system conf...

Страница 55: ...as during memory count the first screen that appears when the system is turned on the momentary on off switch must be held for more than four seconds to shut down the system This feature is required...

Страница 56: ...out BIOS restriction https support microsoft com en us help 4022723 windows 10 update kb4022723 Question For the AMD EPYC platform we found that the Windows Server 2012 2016 OS would not install prope...

Страница 57: ...in shipping or from failure due to the alteration misuse abuse or improper maintenance of products During the warranty period contact your distributor first for any product problems 3 5 Battery Remov...

Страница 58: ...ve and continue below 2 Identify the battery s polarity The positive side should be facing up 3 Insert the battery into the battery holder and push it down until you hear a click to ensure that the ba...

Страница 59: ...1 F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be con...

Страница 60: ...e System Time Use this option to change the system date and time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to mo...

Страница 61: ...plays the date when the version of the BIOS ROM used in the system was built CPLD Version This item displays the CPLD version of the BIOS ROM used in the system Memory Information Total Memory This fe...

Страница 62: ...cess the submenu items Boot Feature Quiet Boot Use this feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Select...

Страница 63: ...ly reboot the system from a specified boot device after its initial boot failure The options are Disabled Legacy Boot and EFI Boot Power Configuration Watch Dog Function If enabled the Watch Dog Timer...

Страница 64: ...SP Bootloader Version SMU FW Version ABL Version ACPI Settings PCI AER Support Use this setting to enable disable PCI AER Support The options are Disabled and Enabled High Precision Event Timer The Hi...

Страница 65: ...10 11 12 IO 2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E8h IRQ 3 4 5 6 7 9 10 11 12 SOL Configuration Serial Port Select Enabled to enable the selected onboard serial port...

Страница 66: ...ity A parity bit can be sent along with regular data bits to detect data transmission errors Select Even if the parity bit is set to 0 and the number of 1 s in data bits is even Select Odd if the pari...

Страница 67: ...egacy console redirection after BIOS POST When set to BootLoader legacy console redirection is disabled before booting the OS When set to Always Enable legacy console redirection remains enabled when...

Страница 68: ...be sent along with the data bits Select Space to add a Space as a parity bit to be sent with your data bits The options are None Even Odd Mark and Space Stop Bits A stop bit indicates the end of a ser...

Страница 69: ...led when booting the OS The options are Always Enable and BootLoader Legacy Console Redirection Legacy Console Redirection Settings Redirection COM Port For this setting select a COM port to display r...

Страница 70: ...er is full Send a Start signal to start sending data when the receiving buffer is empty The options are None Hardware RTS CTS and Software Xon Xoff Data Bits Use this feature to set the data transmiss...

Страница 71: ...ore Control The options include Auto TWO 1 1 FOUR 2 2 and SIX 3 3 L1 Stream HW Prefetcher L2 Stream HW Prefetcher This setting is used to enable or disable the L1 L2 Stream Hardware Prefetcher The opt...

Страница 72: ...Control Use this setting to control package power limit The options include Manual and Auto APBDIS Use this setting to set APBDIS The options include 0 1 and Auto DF Cstates Use this setting to enable...

Страница 73: ...e sections are for informational purposes They will display some details about the detected memory according to each CPU on the motherboard such as Detected Size per slot in MB Current Speed MT s PCIe...

Страница 74: ...to select between onboard or offboard VGA support The options are Onboard and Offboard NVMe Firmware Source Use this setting to select between the AMI Native firmware support or the device vendor defi...

Страница 75: ...pport This setting allows you to Disable or Enable IPv4 PXE boot support If disabled IPv4 PXE boot support will not be available IPv4 HTTP Support This setting allows you to Disable or Enable IPv4 HTT...

Страница 76: ...This setting will enable or disable support for USB mass storage drivers The options are Enabled and Disabled Port 60 64 Emulation Select Enabled for I O port 60h 64h emulation support which in turn w...

Страница 77: ...es connected and are detected HTTP Boot Configuration HTTP Boot One Time When the HTTP boot option is created this option when enabled will allow the system to boot via HTTP the first time and revert...

Страница 78: ...uration Enable DHCP This feature allows the user to select the source of the IP address for this computer If Disabled is selected you will need to know the local IP address of this computer and enter...

Страница 79: ...or this computer If Static is selected you will need to know the IP address of this computer and enter it to the system manually in the field If DHCP is selected the BIOS will search for a DHCP Dynami...

Страница 80: ...feature to discard all changes and exit TLS settings Certification GUID Commit Changes and Exit Use this feature to save all changes and exit TLS settings Discard Changes and Exit Use this feature to...

Страница 81: ...is feature when you want to exit from this submenu after you ve created a raw RAM disk Discard Exit Select this feature when you want to abandon the changes you ve made and to exit from the submenu Cr...

Страница 82: ...ent Interface IPMI settings BMC Firmware Revision This item indicates the IPMI firmware revision used in your system IPMI Status Baseboard Management Controller This item indicates the status of the I...

Страница 83: ...onfiguration IPMI LAN Selection This item displays the IPMI LAN setting The default setting is Failover IPMI Network Link Status This item displays the IPMI Network Link status The default setting is...

Страница 84: ...ons are Disable and Enable Configure IPV6 Support This section displays configuration features for IPV6 support IPV6 Support Use this feature to enable IPV6 support The options are Enabled and Disable...

Страница 85: ...BIOS Event settings Enabling Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS System Management BIOS Event Logging during system boot The options are Enabled and Disabled Erasing Set...

Страница 86: ...Enabled MECI Multiple Event Count Increment Enter the increment value for the multiple event counter Enter a number between 1 to 255 The default setting is 1 METW Multiple Event Count Time Window This...

Страница 87: ...e that if the Administrator Password is erased the User Password will be cleared as well Password Check Select Setup for the system to check for a password at Setup Select Always for the system to che...

Страница 88: ...n system is in the Setup mode The options are Disabled and Enabled Restore Factory Keys Select and press Yes to restore factory default secure boot keys and key variables Also it will reset the system...

Страница 89: ...load the KEK from a file The options are Yes and No Append Key Select Yes to add the KEK from the manufacturer s defaults list to the existing KEK Select No to load the KEK from a file The options are...

Страница 90: ...ect No to load the DBT from a file The options are Yes and No OsRecovery Signature This item uploads and installs an OSRecovery Signature You may select options for Update for a factory default key or...

Страница 91: ...boot to an EFI OS after the boot failed from the legacy boot order FIXED BOOT ORDER Priorities This option prioritizes the order of bootable devices that the system to boot from Press Enter on each en...

Страница 92: ...EFI Application Boot Priorities This feature allows the user to specify which UEFI devices are boot devices UEFI Boot Order 1 NETWORK Drive BBS Priorities This feature allows the user to specify which...

Страница 93: ...making any permanent changes to the system configuration and reboot the computer Select Discard Changes and Exit from the Exit menu and press Enter Save Changes and Reset Select this option to reset...

Страница 94: ...ximum performance Save as User Defaults To set this feature select Save as User Defaults from the Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use R...

Страница 95: ...supermicro com support manuals Installing the OS 1 Create a method to access the MS Windows installation ISO file That might be a DVD perhaps using an external USB SATA DVD drive or a USB flash drive...

Страница 96: ...he driver browse the USB flash drive for the proper driver files For RAID choose the SATA sSATA RAID driver indicated then choose the storage drive on which you want to install it For non RAID choose...

Страница 97: ...Another option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard and Download the Latest Drivers and Utilities Insert the flash drive o...

Страница 98: ...d reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI SuperDoctor 5 Management Server monitors HTTP FTP and SMTP services to optimize the efficiency of your operation Note The defa...

Страница 99: ...nstalling or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm B 1 Battery Handling Warnung Bei Einsetzen einer fa...

Страница 100: ...evaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fab...

Страница 101: ...entos nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp te...

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