Superiorfireplaces.US.com
126741-01C
30
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
TECHNICAL SERVICES
You may have further questions about installation, operation,
or troubleshooting. If so, contact IHP at 1-800-655-2008. When
calling please have your model and serial numbers of your fire-
place ready.
You can also visit IHP’s web site at IHP.US.com.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call IHP at 1-800-655-2008.
When calling IHP have ready
• your name and address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call IHP at 1-800-655-2008 for
referral information. A list of authorized dealers can be found
by visiting IHP.US.com.
When calling IHP, have ready
• model number of your fireplace
• the replacement
ACCESSORIES
RECEIVER AND HAND-HELD ON/OFF REMOTE CONTROL MRC
Allows the fireplace to be turned on and off conveniently with dual
safety lock feature.
NOTE:
All accessories may not be available for all
fireplace models.
Purchase these fireplace accessories from your local retailer. If they
can not supply these accessories, call IHP at 1-800-655-2008, for
information. You can also write to the address listed on the back of
this manual
PROPANE/NATURAL GAS CONVERSION KIT
PCBM-36C -
Propane/LP Gas Millivolt Models
NCBM-36C -
Natural Gas Millivolt Models
PCBE-36C -
Propane/LP Gas Electronic Models
NCBE-36C -
Natural Gas Electronic Models
ON
OFF
REMOTE CONTROL KIT WRC SERIES
Standard ON/OFF electronic remote control kit.
WALL MOUNTED ON/OFF SWITCH GWMS2
Allows burner system to be turned on and off with a wall switch.
AIR KIT - AK4
Optional kit helps offset the negative pressure often existing
in today's tightly constructed homes. Negative pressure may
occur when other appliances in the home draw on air, possible
leading to poor operation, soot, or spillage.
ROLLED LOUVER TRIM KITS
LTC36B - Brushed Brass
LTC36P - Platinum
