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natural or propane gas. Fuel products with abnormal burning characteristics, including but not limited to fuel
such as driftwood, coal or plywood and wood products using a binder may burn at excessive temperatures
and may cause damage to the Product or may cause it to function improperly.); (c) damages caused by
failing to provide proper maintenance and service in accordance with the instructions provided with the
Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
Coverage of this 20 Year Limited Warranty is conditional upon use of an adequate fuel grate on factory-built
fireplaces only, when applicable. IHP is not responsible for inadequate fireplace system draft caused by
air conditioning and heating systems, mechanical ventilation systems, or general construction conditions
which may generate negative air pressure in the room in which the appliance is installed. Additionally IHP
assumes no responsibility for smoking conditions caused by inadequate chimney height, adjoining trees or
buildings, adverse wind conditions or unusual environmental factors and conditions. Certain IHP Products
are listed for use with Security Chimneys International, Ltd. or IHP chimney systems only. Use of chimney
components other than that specified in the Product manual will void the Product warranty.
This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be
responsible for materials, components or construction which are not manufactured or supplied by IHP or
for the labor necessary to install, repair or remove such materials, components or construction. Additional
utility bills incurred due to any malfunction or defect in equipment are not covered by this 20 Year Limited
Warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under
this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be
limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product,
whether such damage occurs or is discovered before or after replacement or repair, and whether such damage
is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness
for a particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any
implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or
liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The
provisions of this 20 Year Limited Warranty are in addition to and not a modification of or subtraction from
any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide,
in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Lifetime Warranty, the appliance must be
installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors.
IHP shall
in no event be responsible for any warranty work done by a contractor that is not approved without first
obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from
which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in
writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices
should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210
or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
