SuperiorFireplaces.us.com
126872-01C
32
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT
:
Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes
may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Remote does not function
1. Battery is not installed. Bat-
tery power is low
1. Replace batteries in receiver
and remote control
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
1. Metal expanding while heat-
ing or contracting while
cooling
1. This is normal with most
fi replaces. If noise is exces-
sive, contact qualifi ed service
person
Fireplace produces unwanted
odors
1. Fireplace burning vapors from
paint, hair spray, glues, clean-
ers, chemicals, new carpet, etc.
(See
IMPORTANT
statement
above)
2. Low fuel supply (propane/LP
only)
3. Gas leak.
See Warning state-
ment at top of Page
1. Open window to ventilate
room. Stop using odor caus-
ing products while fi replace
is running
2. Refi ll supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions,
Page 20
)
Fireplace shuts off in use (ODS
operates)
1. Not enough fresh air is avail-
able
2. Low line pressure
3. ODS/pilot is partially clogged
1. Open window and/or door for
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. Clean ODS/pilot
(see Clean-
ing and Maintenance,
Page
27
)
Gas odor even when control knob
is in OFF position
1. Gas leak.
See Warning state-
ment at top of Page
2. Control valve defective
1. Locate and correct all leaks
(see Checking Gas Connec-
tions,
Page 20
)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between con-
trol valve and burner
2. Gas leak.
See Warning state-
ment at top of Page
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions,
Page 20
)
