Please view our video which will be extremely helpful for
assembly and operation of the Super Feeder (www.Super-
Feeder.com/videos).
Troubleshooting
Problems with the assembly?
1. Confirm power light (steady green or blue depending on
model) illuminates when you plug the power adapter directly
into an outlet. If light not on, power adapter could be defective.
Also check for proper electrical connections. Try switching
wire connections under the feeder if using that alternate input
(terminal strip). If still not on, call or send an e-mail to possibly
return unit for service.
2. If power light is on, push reset switch and confirm that motor
runs. With power off, push reset switch for 5 seconds, then plug
power adapter directly into an outlet without timer. If it does
not run, contact us. If it runs, check timer for proper operation/
setting/programming.
3. Reset “off” time not long enough (most common!). Make sure
feeder is at least off for a minimum of 1-2 minutes between feed
cycles to reset itself. If testing the feeder repeatedly, manually
void required “off” reset time between test cycles by pushing
the reset switch for 5 seconds with no power going to the feeder.
4. Feeder triggers/runs for just a split second. Make sure
feed cycle time duration adjustment is not turned all the way
down (very important). Turn dial or portion controller’s shaft
clockwise as needed.
Unit does NOT run, does NOT run properly,
or does not trigger at programmed remote
timer time or when timer is manually
switched “OFF” and back “ON” again.
1. Clear extension and or large 1.5 gal. hopper low/empty. Fill.
2. Food packed. Loosen food. Do not stuff kibbles in feeder.
3. Food too large. Crush or replace food with smaller size.
4. Feed time duration adjustment incorrect. Using supplied
small plastic screwdriver, turn portion controller’s dial or slotted
shaft to the left or right in fine increments to achieve correct
timing for desired portion size.
5. Gate to roller gap too small. Rotate large black nylon screw
counterclockwise located above chute.
6. Slide does not shake. Check for proper shaking action (very
important). See page 7 of Super Feeder manual.
7. Cat food: If using chute cover on cat feeder, make sure
kibbles are not hung up inside feeder at chute opening. Clear
area and consider using smaller food (1/4" spherical kibbles
recommended). If the feeder is allowed to run that way for a
long time, the teeth on the roller will wear off prematurely.
8. Distribution roller surface worn out (all the small teeth
sheared off). Return for service or order new roller.
Unit runs but does not expel food properly.
Some Super Feeders may have two internal
lights: One power light is blue instead of
green when feeder is powered, and a green
light, which will only be on while motor is
running. Also, the original feed adjustment
dial has been replaced by a multi-turn slotted
shaft screw- type portion controller for finer
tuning of feed cycle time.
Use supplied plastic screwdriver to turn
dial or portion controller shaft. Slotted shaft
portion controller timing change:1 full turn =
4 seconds----1/4 turn = 1 second
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