Cleaning the dust filter:
•
Please open the filter cover on the backside of the unit and carefully
remove the filter.
•
To remove dust from this filter, please use a vacuum cleaner or to tap it
out carefully.
•
If the filter is very dirty, wash it in water with neutral detergent, rinse well
with water and let it dry.
•
Carefully put the filter back into the unit and close the filter cover.
Storage
•
Please unplug the unit and bundle the power cord.
•
Please empty the water tank, wipe out the tank with a cloth and reinstall it.
•
Please clean the air filter as described above and then reinstall it in the unit.
•
For storage, place the unit in an upright position and avoid direct sunlight.
Troubleshooting
problem
cause
solution
The unit is not working
Is the unit connected to the power
source?
Plug-in the unit.
Is the 'water tank full' indicator
lighting up (water tank is full or
incorrectly placed)?
Empty the water tank and install it correctly.
Is the water tank installed correctly?
Please check the position of the water tank.
Are the air outlet slats open?
Please open the air outlet slats.
The unit is in defrost mode.
This is a normal process and helps to protect
internal parts. Once the process is complete,
the unit returns to normal operation.
The dehumidification
performance is insufficient
Is the air inlet or outlet blocked?
Check the air inlet and outlet and remove
any obstructing objects
Is the air filter dirty?
Clean the air filter as described in the
operating instructions
Does the unit operate in the fan
mode?
Please switch to dehumidification mode.
Is the room temperature/humidity too
low high?
The unit should be operated at the air
temperature of 5°C - 32°C and a humidity of
10%-90%. The unit cannot dehumidify the air
optimally at ambient temperature and/or
humidity level below/above this.
Humidity does not drop
Is the room size too large?
Please observe the recommended room size
indicated on the packaging.
Are all windows and doors in the
room closed?
Please close all doors and windows if
necessary.
Loud noises during start-
up
Does the unit stand upright on the
stable surface?
Place chek the position of the unit.
The circulation of the refrigerant
inside may cause noise.
The noises disappear as soon as the
refrigerant circuit has stabilised.
Unpleasant smells during
start-up.
This is not a defect.
Unpleasant smells during start up are normal
and will disappear after a short time. If the
surrounding objects are heavily soiled, e.g.
by cigarette smoke, this can also lead to
unpleasant smells from the air outlet.
The start-up is
interrupted.
Is the room temperature higher than
the operating temperature?
The unit restarts automatically as soon as
the ambient temperature has dropped.
The clothes do not get
dry.
Is the laundry too far away from the
unit?
Please make sure the laundry is exposed to
the air flow.
Is the room temperature lower than
the operating temperature?
The laundry dries more slowly when the
ambient temperature is low. Try drying your
laundry in another room.